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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Dec 9, 2022

I purchased my BMW from Bill Jacobs in April 2022 and totally satisfied with the price, sales reps approach, environment. They are very nice and sensible, don’t want to push the car at you, they give us the options and keep patience for our decision. I enjoyed dealing with Bill Jacobs.

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Cars Dec 8, 2022

Alex Flinn was wonderful to deal with. The very first visit was great. He went over all the details of service, and let me know what to expect. I highly recommend him.

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DealerRater Dec 8, 2022

Brendon in service took excellent care of me He kept me in formed and got me fixed up

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Google Dec 8, 2022

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Google Dec 7, 2022

A great dealership - incredibly attentive, responsive, nice, and helpful. We used Bill Jacobs for our first car leasing experience, and it couldn't have gone any better (and we love our new car).

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Cars Dec 6, 2022

Bill Jacobs BMW has very fast service. Alex Flinn was incredible. I dropped off my car and within 45min my vehicle was cleaned and ready to go. Top notch service.

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DealerRater Dec 6, 2022

The dealership is lovely. They have lots of inventory and the staff is so friendly and helpful. I worked with Russ Millard and he went above and beyond, and I’m so appreciative of his patience with me while we found the right car for me. He reached out when he found something he thought I’d like and it’s the car I ended up getting. Very grateful for his assistance during the process. I highly recommend Bill Jacobs BMW, Russ and the team there in Naperville.

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DealerRater Dec 6, 2022

My wife and I leased a 2023 X4 M40i from Bill Jacobs, and we couldn't be happier with the service, team members, and most importantly, the car. This was our first car buying/leasing experience, and the team (Khalil & friends) made it incredibly easy and painless. Thanks for everything!

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DealerRater Dec 6, 2022

We just purchased our second BMW from Bill Jacobs BMW in Naperville. We were fortunate to have Mark Graffagna as our advisor. Mark spent a lot of time with us until we found the perfect car. We loved our first 2018 but wanted to get something a little smaller. This size is perfect for us and we love the color combination! Just want to mention also that we always use their service department which is outstanding too. We are a two hour drive away but worth the trip. Thanks Mark for the outstanding service! You spent so much time with us, ...

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Google Dec 6, 2022

Excellent!!!

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Cars Dec 5, 2022

Alex Flinn was very helpful. We had an issue with our X3 and Alex was very thorough in explaining everything. I would recommend him when you need to bring your car in for service.

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Google Dec 5, 2022

Device was excellent!!! Jeff Hulsebus , my service advisor, is always a pleasure to work with ! Thank you, Jeff!

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DealerRater Dec 5, 2022

Top level service and communication. Service advisor Brendon is very professional as he answered all questions in detail. Would highly recommend reaching out to Brendon on all your services.

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Google Dec 5, 2022

I worked with Mark G at Bill Jacobs BMW to order a BMW M850 convertible in early February 2022 when delivery times were difficult to predict. Given the supply chain issues, I thought I would be lucky if I got the car within a year. But Mark stayed on top of the process and continued to provide regular updates. The car arrived 8 months later in perfect condition, with every option that I ordered. Mark is a pro... he made the process easy, he made a number of valuable recommendations during the ordering process and he then ensured that all of my ...

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DealerRater Dec 4, 2022

We worked with Khalil Guissé and he was beyond extraordinary! He was very helpful, knowledgeable, patient, and went far and beyond to help address our requests. Having an experienced and a wonderful Salesperson like Mr. Guissé created an unforgettable experience for us! Thank you BMW for hiring the best!

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Cars Dec 3, 2022

Alex Flinn was very professional when I first met him. He identified my concerns immediately and provided me with options for repairs. I recommend this dealership.

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Cars Dec 3, 2022

Had a great experience working with Guillermo Lopez Diaz. Very knowledgeable and patient. I never felt pressure to buy. He recommended a vehicle I hadn’t considered. I ended up purchasing that vehicle and couldn’t be happier. The person that handled the finance part, of the purchase, made the experience quick and painless. Finally they did a tremendous job helping me navigate the technology in the vehicle. They set everything, exactly to my preferences. I will definitely buy from Bill Jacobs again.

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DealerRater Dec 3, 2022

I had an amazing experience with Bill Jacobs BMW. I highly recommend it! Excellent service and Joshua was great!

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Cars Dec 3, 2022

Very smooth dealings without any nonsense or hustle. Jeff is very good!

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DealerRater Dec 3, 2022

It’s always a pleasure working with Mitch. Customer service is a top priority when providing service to customers. He is very knowledgeable and respectful. Always calls to update on progress regarding work or service to be done. Thank you Mitch !!

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Cars Dec 2, 2022

Alex Flinn has been helping me over the last few years. He is honest and really does take care of the customer. The best BMW service. Five stars is not enough.

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Google Dec 2, 2022

John is great

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Google Dec 2, 2022

Bill Jacob’s mini service department is great! I was assigned Mitchell as my service provider. He is very knowledgeable and nice. I’ve never had such a thorough inspection done on my mini. I would recommend this location to all mini owners!

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Google Dec 2, 2022

John is amazing! Extremely professional and understanding. I will be requesting him anytime I need service on my BMW.

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DealerRater Dec 2, 2022

Bill Jacob’s mini service department is great! I was assigned Mitchell as my service provider. He is very knowledgeable and nice. I’ve never had such a thorough inspection done on my mini. I would recommend this location to all mini owners!

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Cars Dec 2, 2022

We bought our first BMW at Bill Jacobs last Tuesday, after a smooth process of identifying the best car for us, negotiating it, and preparing in such a short period of time. Josh Schneider was instrumental in our car selection and in getting the best deal for us. I truly enjoyed how welcoming and responsive Josh, and his colleagues were at Bill Jacobs. We are very happy with our new 228 Gran Coupe xdrive i !

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Google Dec 2, 2022

We bought our first BMW at Bill Jacobs last Tuesday, after a smooth process of identifying the best car for us, negotiating it, and preparing in such a short period of time. Josh Schneider was instrumental in our car selection and in getting the best deal for us. I truly enjoyed how welcoming and responsive Josh, and his colleagues were at Bill Jacobs. We are very happy with our new 228 xdrive i !

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Cars Dec 2, 2022

Jeff Hulsebus is a great guy and awesome to work with! Always a great experience when getting my car serviced

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Cars Dec 1, 2022

I picked up my 2021 BMW 3-Series from service and couldn’t be more happier. The knowledge and customer service from Alex Flinn my writer was incredible.

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DealerRater Dec 1, 2022

Brendon Chervinko was great! He took good care of us perfectly Loved the video updates.

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DealerRater Dec 1, 2022

We bought our first BMW at Bill Jacobs last Tuesday, after a smooth process of identifying the best car for us, negotiating it, and preparing in such a short period of time. Josh Schneider was instrumental in our car selection and in getting the best deal for us. I truly enjoyed how welcoming and responsive Josh, and his colleagues were at Bill Jacobs. We are very happy with our new 228 xdrive i !

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Google Dec 1, 2022

Jeff is a great service advisor.

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Google Dec 1, 2022

It is incredible working with John Stout. He has been outstanding helping me with everything for me Alpina b7 and all previous 7 series. I have worked with John for many years and highly recommend reaching out to him for exquisite service, communication and excellence. Thank you John for all that you have done for me.

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DealerRater Dec 1, 2022

Great, fast service! Above and beyond dealership! Thanks Brandon ! Very prompt and thorough service technician

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Cars Dec 1, 2022

Jeff was quick and very able in helping me with my car.

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DealerRater Dec 1, 2022

We were greeted by the receptionist. He offered to get our salesman. Our salesman took out time to say “hi” and explain he was with a customer (we did not have an appointment this visit) he offered to get another salesperson. We said we would wait for him. He came out if his office a couple times to update us that he would help us soon. Russ Millard was so easy to work with. Always keeping us as a priority.

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Cars Dec 1, 2022

First time to your dealer, was recommended to go by a friend, what a great first experience I had , my advisor Mike Alwin was very personable and took the time to explain in detail about what would be done to my car and how long it would take, my car was done even faster than expected and my car was washed , I will definitely be going back to Bill Jacobs.

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Google Dec 1, 2022

John provided exceptional customer service and based on his service I will recommend Bill Jacobs BMW to others. Today’s visit partially changed my negative opinion towards BMW.

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DealerRater Dec 1, 2022

Great service, so friendly! Beautiful cars! Brenden was great! And they washed my car! Also, I was in and out quickly with a loaner while my car was serviced.

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DealerRater Nov 30, 2022

Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.

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Cars Nov 30, 2022

Ordered a 2023 M3 and worked w/ Joshua Schneider. Throughout the entire process, he was professional, patient and transparent. Overall, one of the better buying experiences! Highly recommended!

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DealerRater Nov 30, 2022

Amazing customer service, everyone is very welcoming. Khalil was the best, very attentive, knowledgeable. Our car buying experience there was not stressful. Thank you Khalil!

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DealerRater Nov 30, 2022

Went in to get my car serviced and Steve Erazo helped me and was great. Very polite and informative.

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Cars Nov 30, 2022

The service team at Bill Jacobs is the best. Working with Alex Flinn has been a joy, and have recommended him to many of my friends and family.

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DealerRater Nov 30, 2022

Had the pleasure of working with Donnie yesterday. He reached out to me before my appointment yesterday to let me know that they were short on loaner cars but was still able to get me a loaner. Thank you Mike for diagnosing the vehicle before I even left the dealer. Highly recommend Donnie and this dealer!!!

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DealerRater Nov 30, 2022

Awesome service. Always take my car here for service. Mitch Shefveland is great service advisor

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DealerRater Nov 30, 2022

Came in with no appointment for a flat tire. Luckily they had the tire in stock and Donnie.K got me in and out in a timely manner

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DealerRater Nov 30, 2022

Mitch Shefveland is the best Service Advisor in the Mini Dealership. I always ask for Mitch.

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DealerRater Nov 30, 2022

Worked with Joshua Schneider to order a new car ('23 M3). Overall great experience! Very patient, professional and transparent throughout the entire process. Highly recommended!

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DealerRater Nov 30, 2022

Thank you Mike A for getting my car in and out in a timely fashion and getting all the work completed to my satisfaction.

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Cars Nov 30, 2022

Jeff in service was great. Friendly and efficient. Thanks

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Cars Nov 30, 2022

Thank you to Mike Alwin and the entire team for making my service visit seamless, great attention to detail and everyone was extremely friendly, will recommend all my friends to use Bill Jacobs.

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Google Nov 30, 2022

Came in to get my tire change with Mitch at mini and they did a spectacular job!!

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DealerRater Nov 30, 2022

My family was on a road trip home and when our check engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service.

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DealerRater Nov 30, 2022

Thank you bill Jacob’s for servicing my car. Nick huerter did a fantastic job.

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DealerRater Nov 30, 2022

Mike A gave excellent service, I will for sure be coming back next time I need something for my car.

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DealerRater Nov 30, 2022

Thank you Mike A. for taking good care of my car. Your knowledge and expertise is always appreciated.

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Google Nov 30, 2022

After being told by an aftermarket European auto repair facility and spending $258 that my wife's mini was junk, I called bill Jacobs mini and they repaired the issues and my wife's Mini was back and running great. The service dept at Mini is absolutely trustworthy and honest. I am using them from know on.

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Cars Nov 29, 2022

Alex Flinn always does such a great job while we have our car service. The dealership is huge with a lot of great amenities. 5 stars all the way around.

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DealerRater Nov 29, 2022

Giovonna helped me with purchasing my first BMW and was incredible. She was professional, prompt and lovely to work with. She made the process of purchasing a new vehicle seamless and stress free.

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DealerRater Nov 29, 2022

First, the dealership is top Rate in my eyes. Mitch from service department is great.

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DealerRater Nov 29, 2022

The customer service from Khalil and the entire team at Bill Jacobs was amazing! They guided me through the process of ordering a new BMW I4 EV from the design, to the production/transit from Germany, to the in dealership buying experience. 5 stars all around!

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Google Nov 29, 2022

Thank you to Mike Alwin for the great service provided each time I come in for service.

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Cars Nov 29, 2022

I’ve been working with Ricardo For almost 10 years. Ricardo has been such a help with leasing. Each time, he has helped me find a car that works the best for me and the price that I can afford! I’m on my 5th car!!!

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DealerRater Nov 29, 2022

Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day.

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Cars Nov 28, 2022

I am so glad I purchased from Bill Jacobs BMW. I dealt with Alex Flinn this visit and had no complaints. He made the service enjoyable with no issues.

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DealerRater Nov 28, 2022

Donnie was awesome. Explained everything was due for and got me out in a timely manner

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DealerRater Nov 28, 2022

This is the second car I have purchased from Bill Jacobs BMW and both times went smoothly . I now live out of state and after having a poor experience at my local dealership, I decided to come back to this dealer for my second car purchase. Russ was fantastic, walked me through my custom order (that was my first custom build) and kept me updated every step of the way. Will definitely be back again for the next one!

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Google Nov 28, 2022

Mitch always takes the time to explain everything and takes no offense at my many questions. 🙂 Great dealership and committed employees. It doesn’t end at the ‘sale’ here. Thanks Mitch! Meredith

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DealerRater Nov 28, 2022

This isn't my first time purchasing a car from a car dealership. I have purchased several cars/trucks/SUVs over the years and dread going back into a dealership when I need a vehicle. In 2020 I flew to Chicago to purchase my favorite BMW of all time a 6-speed manual BMW M2 Competition. I have to say this was the first time I actually liked and made friends with a car salesman. Bill Earnest is a genuine guy and went out of his way to make sure everything was right with the sale. When I arrived, on a cold ...

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DealerRater Nov 28, 2022

My first time here and they made me feel like I was a regular. Great service .

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DealerRater Nov 28, 2022

Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised.

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DealerRater Nov 27, 2022

I worked with Donnie for my first service appointment and everything went as expected. Great job

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Cars Nov 27, 2022

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs.

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Facebook Nov 27, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you

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Cars Nov 27, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you, will see you soon for winter tires.

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DealerRater Nov 27, 2022

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs.

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DealerRater Nov 27, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you

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DealerRater Nov 27, 2022

Great experience all around. You have a great showroom and facility, the best inventory in difficult times, great personnel, and great service!

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Cars Nov 26, 2022

While my husband and I were at the dealership buying out our lease. Alex Flinn was kind enough to have our vehicle serviced. This definitely saves us time from having to comeback. Great service Bill Jacobs.

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DealerRater Nov 26, 2022

Great white glove service getting our BMW! Giovanna and Brian met all our needs! The customer service was top notch and the dealership is amazing!

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DealerRater Nov 26, 2022

Nick huerter did great. Nothing to complain about at all. My car is driving great.

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DealerRater Nov 26, 2022

Nick Huerter did great when I brought in my M5 comp. he took care of my baby. Love this place

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DealerRater Nov 26, 2022

nick huerter was a stand up gentleman when i brought my x5 in for my first lil change. explained everything very well

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DealerRater Nov 26, 2022

Nick Huerter did a great job when I brought my 2014 bmw m4 in for service. we did a break in routine and I could not have been more pleased.

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DealerRater Nov 26, 2022

Steven Erazo was amazing ! Went to get my car serviced and kept me informed every step of the way

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DealerRater Nov 26, 2022

Went to Bill Jacobs BMW to get my car serviced and worked with Steven Erazo - he was a great help!

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Cars Nov 25, 2022

I brought my X5 in for an open recall. A full inspection was performed on my car by the technician and Alex. This is by far one of the best service experiences.

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DealerRater Nov 25, 2022

Steven Erazo was great. Had my car done at Bill Jacobs BMW and it was great experience.

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DealerRater Nov 25, 2022

Steven Erazo was my advisor and he was very polite and informative. Will be coming back to work with him

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DealerRater Nov 25, 2022

Had the pleasure of working with Steven Erazo while getting my car serviced and he kept me informed everything that was being done

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Google Nov 25, 2022

Great experience custom ordering my G42 M240i. David Reynoso was great throughout the whole ordering/tracking process!

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DealerRater Nov 24, 2022

Thank you to Mike Alwin for the great service provided each time I come in, I appreciate the advice on what my vehicle needs

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Cars Nov 24, 2022

Good service and very helpful. Took lil longer at the store to finish the process due to finish the financial portion. But overall great experience.

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Google Nov 24, 2022

Very happy with the service provided by Bill Earnest at BMW. He is very knowledgeable about the BMW hybird that we purchased and provided us with lots of good information about the vehicle.

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Google Nov 24, 2022

This is our first BMW and Khalil G was our salesman. What an exceptional experience! Patient, personable, and follow through. We highly recommend this salesman and the dealership. Thank you.

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DealerRater Nov 24, 2022

Great service and they followed up regularly and were very prompt in providing any clarification and information.

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DealerRater Nov 24, 2022

Great sales service from Bill Earnest. The dealership also has free coffee and snacks. Yay!

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Google Nov 23, 2022

Jeff Halsibus is a thoughtful man. Truly professional and courteous and never leaves any stone unturned to create a fantastic customer experience. Bill Jacobs is lucky to have Jeff. Jeff knows how to balance the interest of his dealership and the interest of the customer. Bill Jacobs is a very well managed dealership that has a sterling reputation in our community. BMW has a great partnership in Naperville and that’s why my family keeps buying cars on a repeat basis.

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DealerRater Nov 23, 2022

I went in to get my car serviced and had the pleasure of working with Steven Erazo. He was very nice and informative.

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Contact

Contact Us

Main (630) 357-1200
2495 Aurora Ave
Naperville, IL 60540
Search
Contact

Contact Us

Main (630) 357-1200
2495 Aurora Ave
Naperville, IL 60540
Bill Jacobs Auto Group , .