Experience Car Buying & Service Unlike Other Dealerships with the Bill Jacobs Way! Click here to learn more.

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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Sep 24, 2023

This is our second term leasing with Bill Jacob's. Robert Butts, has made this an absolutely amazing process. He is very knowledgeable and really makes you feel like he's there to serve you, the customer. Highly recommend and if your on the hunt for a new car. Make sure you go to their showroom and ask for Robert Butts.

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Google Sep 23, 2023

I had a great experience!!....Hayley was absolutely superb from beginning to end and made our visit pleasant

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Google Sep 23, 2023

Highly recommended. The respect and treatment that we get from Bill Earnest deserves 7 stars. He delivers every time! Let me not forget to also mention that the whole sales staff is professional.

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Google Sep 23, 2023

Great experience purchasing a car with Shaun Patterson (for the second time). Transparent, kind, efficient.

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DealerRater Sep 23, 2023

Worked with Shaun Patterson as my sales guy for the second time. Very transparent, efficient, and kind - very positive experience.

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DealerRater Sep 23, 2023

We were very happy with the customer service at Bill Jacobs. Sammy was our client advisor and was terrific in helping us with our custom order of our X7. Mark, the sales manager, was also very nice to work with. Our overall experience here was great, and would definitely recommend this dealership to anyone in the market for a BMW!

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DealerRater Sep 23, 2023

Good Services. Great experience with Joshua and his team. Thanks for making it so easy. We really appreciate.

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DealerRater Sep 23, 2023

A wonderful experience from start to finish! Everyone we encountered at the dealership was amazing, especially our sales team- Khalil and Rob! They truly made our purchasing experience amazing.

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Google Sep 23, 2023

Great services ! Joshua Thank you so much.

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Google Sep 22, 2023

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Google Sep 22, 2023

10/10 highly recommend this dealership and staff for any of your vehicle needs. Mike Alwin is amazing and always a pleasure to work with! Mike A was able to take care of all my issues efficiently and get me in and out the door quickly. Again, highly recommend and will be back!

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Google Sep 22, 2023

Jed and his team were top notch! I flew in from out of state just before Labor Day weekend to pick up my dream Clubman, a low-mileage CPO vehicle of a very unique build, in pristine condition. I couldn’t have asked for a better experience! They accommodated me for an extended hold period with a reasonable deposit so I could arrange travel plans, even got me an Uber to the dealership, and I was done and out the door in just a couple hours with my new (to me) car! Logistically, it was unusual circumstances, but they just got ...

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Google Sep 22, 2023

Good service

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DealerRater Sep 21, 2023

Super quick and helpful. Here for normal maintenance. Would recommend to bmw drivers. Thank you

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Google Sep 21, 2023

Shyann is so professional, polite, and charming... She helps me to find my first Mini Cooper EV, so I feel so happy with my purchase. The Cooper it's so funny! Thanks.

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Google Sep 20, 2023

I'm not usually one to post reviews about a car dealership, and certainly not about its service department. However, I must take the time out to say how well they handled the service on my girlfriend's car. They gave her a loaner and it was finished when they said. The repair bill wasn't as bad as I thought either. But the difference here as opposed to other places is Nick. He is amazing. Definitely the guy to go to when you bring your car in for service.

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Google Sep 20, 2023

We were quite happy with the outstanding service we received for our Mini. It’s a huge relief that the excellent service guys are always honest and forthcoming about what they see and what our car needs, and they took good care of the car. We would especially like to compliment Mitch Shefveland who was personable, helpful, honest—as well as professional and fair in how he guided us through the process and coordinated our coverage. We could see he really genuinely cared about us and that proper maintenance was important to him, and we felt extra secure in knowing ...

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DealerRater Sep 20, 2023

Bill Jacobs MINI review on 10/10 service September 13, 2023! We were quite happy with the outstanding service we received for our Mini. It’s a huge relief that the excellent service guys are always honest and forthcoming about what they see and what our car needs, and they took good care of the car. We would especially like to compliment Mitch Shefveland who was personable, helpful, honest—as well as professional and fair in how he guided us through the process and coordinated our coverage. We could see he really genuinely cared about us and that proper maintenance was important to him, ...

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DealerRater Sep 20, 2023

Harry Gianos was exceptional to work with. His knowledge, professionalism and respectful demeanor was much appreciated. We will highly recommend him to others. Thank you!

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Google Sep 20, 2023

Worked with Josh Schneider on a new BMW purchase. Very informed. Easy to work with. Responsive. Could not have been happier with the sales experience or the car.

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Google Sep 20, 2023

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DealerRater Sep 18, 2023

Russ and Bill are wonderful to work with and the process of getting our 1st BMW was pretty smooth. Highly recommended!

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Google Sep 18, 2023

Purchased our first mini cooper electric. Shyann was our sales person. She knows her mini coopers. What drew us to her was she was very prompt to our questions via email. She knew her inventory as she searched for our perfect mini. The process was quick and painless. Thanks Shyann!

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DealerRater Sep 18, 2023

Went to get my car serviced at Bill Jacobs Mini and had a great experience. Steven Erazo was very helpful.

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DealerRater Sep 18, 2023

Steven Erazo is the best advisor, don't feel taken advantage of at all and I know I can get good service.

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DealerRater Sep 18, 2023

Love coming to this dealership. Steven Erazo is so helpful and kept me informed the entire time

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DealerRater Sep 18, 2023

Great and clean dealership. Service Advisor Steven Erazo was very friendly and informative. My go to place

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DealerRater Sep 18, 2023

Great service advisor Steven Erazo. Great dealership. Don't mind the drive I have to take to get there.

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Google Sep 18, 2023

We recently purchased our Mini Cooper Electric and Shyann Jones was a pleasure to work with to help us identifying the vehicle with our needed options and complete the purchase. She is speeds with her email, text responses and doesn’t rush you though the process. I will definitely recommend Bill Jacobs and Shyann to help you with your Mini purchase or lease!

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Google Sep 18, 2023

I have leased and purchased multiple vehicles from Bill Jacobs and my experience with them has al and been fabulous. I will particularly call out Mike Adler whose responsiveness and attention to detail in going above and beyond to service his customers is commendable. I will definitely recommend Bill Jacobs for all your BMW and Mini Cooper vehicle needs!

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DealerRater Sep 17, 2023

great dealer great people. Josh Schneider is a fabulous customer service individual and have used Josh on all 3 of my BMW purchases.!

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Google Sep 17, 2023

Bill jacobs BMW is dealership that runs on all cylinders. Every time I visit its always busy and customers are taken care of in a timely fashion. Jacob Murrar takes care of me and its a blessing to have him as my advisor.

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DealerRater Sep 17, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my X7 and the sound system.

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DealerRater Sep 17, 2023

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of maintenance in a timely fashion like always.

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DealerRater Sep 17, 2023

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenance and repair needs as needed.

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DealerRater Sep 17, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done like always.

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DealerRater Sep 17, 2023

Bill jacobs BMW is dealership that runs on all cylinders. Every time I visit its always busy and customers are taken care of in a timely fashion. Jacob Murrar takes care of me and its a blessing to have him as my advisor.

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DealerRater Sep 17, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much.

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Google Sep 16, 2023

Jed is amazing! Highly recommend, easy to work with, went above and beyond! Will be returning in the future for my next MINI, will definitely ask for Jed. R.E.S.P.E.C.T

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Google Sep 15, 2023

I highly recommend Mike Collins at Bill Jacobs BMW service department. Mike always makes sure that his customers are satisfied and happy. We are so happy that you are back. Thank you so much, Mike Collins!!!

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Google Sep 15, 2023

Always the best service with Mitchell Shefveland at Bill Jacobs Mini Cooper. I will keep my 2013 forever and I know they will take good care of her!

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DealerRater Sep 15, 2023

Marlene Garcia is the bestSales Advisor Period!! Very patient and explains all aspects of the leasing process. She also did an outstanding job of teaching me all the vehicle options. The dealership staff were equally customer focused and made my experience very comfortable. No pressure from start to finish!

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Google Sep 15, 2023

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Google Sep 15, 2023

I had always received excellent customer service, Mitch and every one in your team. All the staff are cordial and have a smile. I noticed there seems to be a team atmosphere. I assumed you company treats the employees right, I hope so. Of note, you can improve your paper printing habits by reducing de amount of paper to print or go paperless.

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Google Sep 15, 2023

Jose Vargas was the most patient client advisor we ever met! In our search between the new car for our daughter and a car for ourselves, we visited Bill Jacobs BMW dealership probably at least 4 times, starting with a drive test with X3, then X5, then searching for a good price till we decided to build our own model. The waiting time between the order date and car was received, was about 2 months. Kind a longer than we were expected, but the model We built exceeded our expectations!

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Google Sep 13, 2023

Excellent job, as always! In particular, I’d like to thank my service advisor Jeff Hulsebus.

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Google Sep 13, 2023

Our thanks to Shyann for all of her help and patience with us!

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DealerRater Sep 13, 2023

This dealership was 3 1/2 hours from my home, and I purchased this vehicle sight unseen. It was everything they said it would be.Excellent service from Harry (my salesman) and Rob(sales manager) from my initial contact to their follow up after the sale. It was my first vehicle purchase Without test driving the car upfront. The car was exactly the way they described it, and I couldn’t be happier with the purchase and the dealership.

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DealerRater Sep 13, 2023

Great experience with this dealership. Our salesperson, Shyann, was patient, knowledgeable , extremely hardworking and took the time to get to know us.

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DealerRater Sep 13, 2023

I had a great experience leasing a car at Bill Jacobs BMW. Bill Earnest handled my lease and was great to work with! He spent time getting my app set up and negotiating a great deal. This is the second purchase I worked with him on and highly recommend him as a Client Advisor. My service advisor stopped by to check in on the purchase as well before I took the car home. Nick Huerter is the best Service Advisor at that Dealership! I highly recommend asking for him.

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Google Sep 13, 2023

Brendon Chervinko provided great service to us. We have taken our car twice for minor services and it was easy/quick. We will definitely be going back.

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Google Sep 13, 2023

Jeff Hulsebus did a great job taking care of me. He is very responsive and I look forward to working with him in the future!

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Google Sep 11, 2023

Had our first experience with this dealer last week; Very professional, high class outfit, and our Saleperson Maggie did a stellar job - she knows BMW better than anyone i've met, certainly better than any salesperson i've met. Love our new X5M.

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Google Sep 11, 2023

When I took my car in to get a recall done Jeff in service made it very easy to understand the procedure as well as getting my car back to me quickly.

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Google Sep 11, 2023

Jeff was extremely helpful and took an extra step to reach out to my insurance company in order to validate coverage. Thanks Jeff!!

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Google Sep 11, 2023

Jed is a very attentive salesman and a total tech genuis helping me navigate the ease of the system in the car such as Apple car play! He’s personable and extremely responsive. The whole process was a 10/10!!!

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DealerRater Sep 11, 2023

Prompt response with above and beyond sales and service from our client advisor Gigi. Absolute beautiful dealership. Definitely would recommend.

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Facebook Sep 11, 2023

Thank you Christian for such an easy and helpful process on buying my Audi q5. If you’re in need of a car, Christian is your go to!

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DealerRater Sep 11, 2023

If you're looking for great costumer service and no aditional fee for the deal or mistirious fee, come here Serious dealership for Serious people

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Google Sep 9, 2023

John Stout is fabulous! He always goes to the extra mile.

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DealerRater Sep 9, 2023

Russ Millard was awesome and made our car buying experience nice and easy and went above and beyond to help us get what we wanted

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Google Sep 9, 2023

Amazing costumer service and easy process 3 weeks for pre-order and our beauty it was in the dealership Thanks Jose Vargas for help, great and fast work 👍

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Google Sep 9, 2023

Brought my 2017 X3 in for a recall, the level of service and care from the service department was the best I’ve ever had. Jeff was amazing, will be bringing my vehicle back for any and all services. It was free recall and they treated me unbelievably well. The vehicle was even vacuumed before I picked it up. Could not be more pleased.

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DealerRater Sep 9, 2023

It was such a pleasure working with Bill Earnest at Bill Jacobs BMW. He was very professional and accommodating. He made the purchase transaction quick and smooth while also paying close attention to detail. The rest of the team at Bill Jacobs BMW that I interacted with during my visits were also all very warm and professional. An overall wonderful experience and I would highly recommend this dealership.

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Google Sep 8, 2023

Jeff was great. Greeted me right away. Worked through the issues and got me on my way. Excellent all around!

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Google Sep 8, 2023

Jeff was super helpful! Getting services and repairs are a smooth process!

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DealerRater Sep 8, 2023

Service experience was amazing as ALWAYS! Brendon is great to work with and as a former tech himself he's very knowledgeable and can explain issues clearly.

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DealerRater Sep 8, 2023

Bill, Jessica, and the entire team at Bill Jacobs are outstanding! I highly recommend if you’re in the market for a BMW.

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Google Sep 8, 2023

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DealerRater Sep 7, 2023

My car buying experience at Bill Jacobs mini with Shyann was excellent. She was positive, friendly, and very easy to talk to. She answered all my questions and got me to be able to see myself in my new car.

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DealerRater Sep 7, 2023

This dealership has an awesome presence in general and in my experience, everyone in the building has been welcoming and informational at any given time. Whenever I have needed service, I have always worked with Mitchell Shefveland and I am thankful for that. He has helped me so much throughout the times my car has needed service. I think I simply just got unlucky with my car and the problems that have occured due to the care of the car from the prior owner, but Mitch has always understood and has helped make the experience worth the time. My car ...

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Google Sep 7, 2023

John is always more than outstanding! He makes the process seem less each time and always provides a white glove customer experience.

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Google Sep 6, 2023

Very attentive! Always good service

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Google Sep 6, 2023

A fantastic purchasing experience. Husain was great all the way through. When the vehicle was delivered the process was incredibly quick and painless. Will continue to do business with Husain and Bill Jacobs BMW in the future.

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DealerRater Sep 6, 2023

I love brining my vehicles into Bill Jacobs BMW for service because I know they will get the job done quickly and properly. My SA, Brendon, is knowledgeable and communicative. My vehicles are always cleaner upon pick up than when I drop them off! 10/10!!

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Google Sep 5, 2023

Very neat and well maintained dealership.Not at all pushy and very transparent with quotes.I worked with Samantha and Mark(manager).I went there twice- The first visit the deal was not closed as I had some reservations .To my surprise when I went for the second time I was welcomed in the same way and Samantha made sure that I test drive again my choices before making any final call.Kudos to the Bill Jacobs team and please maintain this ‘No Push ‘ culture.

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Google Sep 4, 2023

My wife and I wanted to go electric and were referred to Bill Earnest. We wanted to work closely with a real human being versus the impersonal totally hands-off experience we got at Tesla. It was a huge pleasure to work with Bill from start to finish and we totally love our new i4. Thanks Bill!

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DealerRater Sep 3, 2023

My most trusted source on all things cars recommended Bill Earnest. We wanted an electric vehicle and had thoroughly loathed the impersonal hands off experience at Tesla. Bill and his team did an excellent job and it was a relief to know that you can still work with real people who want to spend time with you in person. Thanks Bill!

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DealerRater Sep 3, 2023

Mitchell was courteous and professional. Explained everything. Clean bathrooms. No workspace to work for waiting customers.

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DealerRater Sep 2, 2023

Josh Schneider made our auto purchase effortless. We flew from Houston to pick up the car and everything was perfect!

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Google Sep 2, 2023

Brendon was very helpful in my experience and made me feel like a very valued customer!

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Google Sep 2, 2023

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Google Sep 1, 2023

Bought from here; serviced here. They got me into their schedule within one hour of calling due to an emergency. (Front tire had nail in it!) Luckily we have the tire replacement policy! They also indicated it was time for an oil change so they did that as well!! Waiting area clean and comfortable, with an assortment of snacks and drinks. Every staff member was polite & courteous - a pleasure doing business with!!

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Google Sep 1, 2023

John was awesome! Always provides the best service.

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DealerRater Sep 1, 2023

Mitchell Shefveland is very thorough and provides great customer service. Keep up the great work Mini Team!

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Google Sep 1, 2023

I had great experience with Bill Jacobs the last 2 years and finally today i got my second car M3 G80 and my client adviser Husain Sheikhani this guy awesome he knows how to make good deal and exactly what you need i pre-order late last year with him for M3 and keep up to date and told me exactly the time frame to get my car and in future purchase or pre-order only i will deal with this guy he’s awesome and knowledgeable highly recommended for him to make deal with Husain and jessica ( The Product Specialist ) she’s ...

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Google Sep 1, 2023

Outstanding customer service, khalil was very friendly and knowledgeable of the product and services offered. He sold my dad and I two beautiful x1. We were surprised how smooth the process was. He speaks perfect spanish which was great! If you are looking to get a vehicle, bill jacobs is a must! Khalil is amazing!

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Google Sep 1, 2023

I had an outstanding experience at Bill Jacobs, largely thanks to the exceptional assistance from Husain and Joey. Their professionalism, knowledge, and genuine willingness to help made my car buying process smooth and enjoyable. Moreover, Michael, the product specialist, played a crucial role by providing in-depth insights about the vehicles, ensuring I made an informed decision. The combined efforts of these three individuals truly made my car-buying experience memorable and delightful. I would definitely recommend working with Husain or Joey in the future!

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DealerRater Sep 1, 2023

Outstanding customer service, khalil was very friendly and knowledgeable of the product and services offered. He sold my dad and I two beautiful x1. We were surprised how smooth the process was. He speaks perfect spanish which was great! If you are looking to get a vehicle, bill jacobs is a must! Khalil is amazing!

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Google Sep 1, 2023

Brendon is the man! He took care of everything seamlessly!

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Google Sep 1, 2023

Great selections. David- in Sales department, made the buying experience quick and smooth.

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DealerRater Sep 1, 2023

Every time I bring my car to Bill Jacobs BMW I can always count on John Stout and the whole service team for outstanding and dependable service for all of my cars

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DealerRater Aug 31, 2023

Brendon is the man! I highly recommend him to anyone needing repairs on their BMW

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DealerRater Aug 31, 2023

Nice, professional team there and straightforward transaction. Very good shopping experience overall. Would shop with Bill Jacobs BMW again

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DealerRater Aug 31, 2023

Awesome customer service. Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back!

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Google Aug 31, 2023

Great experience, Jeff walked me through the work needed and was extremely helpful

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Google Aug 31, 2023

Mike A is great!! I’m always greeted with a smile when I bring my car in.

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DealerRater Aug 31, 2023

Great selections. David- in Sales department, made the buying experience quick and smooth. Highly recommend it.

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Google Aug 31, 2023

Shaun Patterson at Bill Jacobs BMW is one of the best in the business. The entire buying process was seamless, and he took the time to review and set up all of the custom features in the vehicle before we left the dealership. The rest of the staff made us feel comfortable and we'd recommend this dealership to anyone looking for a high-quality car buying experience.

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DealerRater Aug 31, 2023

I know I can count on having a great experience at Bill Jacobs Mini. The service advisor Steven Erazo was great and always kept me up to date on my car getting serviced.

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Contact Us

Main (630) 357-1200
2495 Aurora Ave
Naperville, IL 60540
Bill Jacobs Auto Group , .