Experience Car Buying & Service Unlike Other Dealerships with the Bill Jacobs Way! Click here to learn more.

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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater May 21, 2024

We have purchased two cars now from Bill Jacobs. Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had and made sure to follow up. Even after a couple of weeks owning our new Atlas, he checked in to see how everything is going. 100% would use Ricardo again.

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DealerRater May 21, 2024

Jed was super nice and helpful! Just got my 2nd mini from the dealership and he made the whole process really easy and stress-free. Thank you!

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DealerRater May 20, 2024

Working with Alex Flinn was amazing. Making an appt was so easy and they even had loaners to choose from. Never going anywhere else for service. Love it.

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Google May 20, 2024

Jeff is very knowledgeable, easy to work with.

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DealerRater May 20, 2024

Was a very nice and smooth process. Michael did a good job providing all the information and explaining everything.

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DealerRater May 19, 2024

I’ve had the pleasure of working with Bill Jacobs over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you while keeping your best interest at the forefront. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’...

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Facebook May 19, 2024

I’ve had the pleasure of working with Bill Jacobs BMW over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’ll be returning when it’s time ...

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Google May 19, 2024

I’ve had the pleasure of working with Bill Jacobs over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you while keeping your best interest at the forefront. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’...

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DealerRater May 19, 2024

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of me.

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DealerRater May 19, 2024

Jacob Murrar is awesome. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. Love my new IX.

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DealerRater May 19, 2024

Jacob Murrar did an outstanding job while servicing my vehicle. It's always a great experience when I visit Bill Jacobs BMW.

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DealerRater May 19, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you As always a pleasure.

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DealerRater May 19, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Always a great experience.

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Google May 18, 2024

I had a great experience working with Jose Vargas He made sure everything went smoothly and made sure we were completely satisfied. I will be sure to recommend him to all my friends

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Google May 17, 2024

Overall - I was pleased with the service and how clean my vehicle was at pick-up. The drop off/pick-up process was smooth and every employee was welcoming and courteous. My only complaint is low communication .... I initially was told my car would take a "few" days, it ended up taking 9. I was patient as I understood that some updates took a long time and there was a limitation on tech availability, however it would have been appreciated to have a bit more real-time communication on how things were progressing and when I could expect my vehicle back.

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Google May 17, 2024

Super helpful! Gave great advice and information!

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Google May 17, 2024

Communication was good and car is working great. I liked the added video assessment of the car and the detail in information provided in it.

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DealerRater May 17, 2024

Bill Jacobs Mini is such a great and clean dealership. My service advisor Steven Erazo was great.

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DealerRater May 17, 2024

Went in to get my car serviced at Bill Jacobs Mini and Steven Erazo helped me out. Great experience

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DealerRater May 17, 2024

Steven Erazo was such an amazing service advisor. He kept me informed throughout my car getting serviced.

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DealerRater May 17, 2024

Went to get my car serviced and had the pleasure of working with Steven Erazo. He was polite and extremely helpful.

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DealerRater May 17, 2024

Our service advisor Steven Erazo was great and provided us with updates throughout our visit

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Google May 16, 2024

Had a great experience working with Michael Fontana buying my BMW. He was great throughout the entire sales process!

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DealerRater May 16, 2024

What a wonderful experience. Alex Flinn was genuinely helpful and made me very happy that I have a trustworthy service center who cares about their customers.

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Google May 16, 2024

From start to finish, the experience at Bill Jacobs BMW Naperville was impressive. The team spoke in terms easy to understand and gave me a feeling that I was being taken care of by people who really cared about me. Their inventory is massive, which can be overwhelming when looking for a car, but my sales advisor, Bill Earnest, really lived up to his name by listening to my parameters and showing me only the vehicles that matched my wishes. Overall a fantastic experience which exceeded my expectations.

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Google May 16, 2024

Met a fantastic salesman Mr Mo Khan!!!! Very heartfelt guy that made the experience genuine and easy. He wanted sell a car I wanted to buy a car, done deal right? Wel some personal details matter so here’s a to your wedding that’s approaching! Salute sir thanks!

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DealerRater May 15, 2024

My advisor Mike Collins is the best and is always attentive to my car needs!

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Google May 14, 2024

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DealerRater May 14, 2024

I have owned my Mini just under 6 years and it was out of warranty. My transmission was acting up on me on a Saturday and I was unable to drive my car any longer. I was VERY worried about what it would cost to repair and whether I was going to be able to get a rental on Monday. I called and left Mitch Shefveland a message 15 minutes before he was due to start work. Mitch returned my call 5 minutes later, 10 minutes before his start time!! I am out of their service range so he told me to get my ...

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Google May 14, 2024

I have owned my Mini just under 6 years and it was out of warranty. My transmission was acting up on me on a Saturday and I was unable to drive my car any longer. I was VERY worried about what it would cost to repair and whether I was going to be able to get a rental on Monday. I called and left Mitch Shefveland a message 15 minutes before he was due to start work. Mitch returned my call 5 minutes later, 10 minutes before his start time!! I am out of their service range so he told me to get my ...

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Facebook May 13, 2024

Purchased 2024 i5 from bill jacob bmw , Mr Preston and miss Merline did help me a lot through out all purchassing process ,they both were v knowledgeable ,friendly and v cooperative,since I live in Florida Mr Preston also help a lot in shipping of my vehicle, love them both and pray for both Thanks. Mushtaq Memon (Mike)Tallahasse Florida

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DealerRater May 13, 2024

Purchased 2024 i5 from bill jacob bmw , Mr Preston and miss Merline did help me a lot through out all purchassing process ,they both were v knowledgeable ,friendly and v cooperative,since I live in Florida Mr Preston also help a lot in shipping of my vehicle, love them both and pray for both Thanks. Mushtaq Memon (Mike)

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Google May 13, 2024

Purchased 2024 i5 from bill jacob bmw , Mr Preston and miss Merline did help me a lot through out all purchassing process ,they both were v knowledgeable ,friendly and v cooperative,since I live in Florida Mr Preston also help a lot in shipping of my vehicle, love them both and pray for both Thanks. Mushtaq Memon (Mike)

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DealerRater May 13, 2024

Alex Flinn worked really hard on getting everything covered for my BMW. It saved my family thousands of dollars. Really appreciate his hard work and efforts.

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Google May 13, 2024

My experience with Jeff - my service advisor is absolutely fabulous. He gives personal attention, is very courteous, and extremely helpful. A great professional to work with.. addresses each and every maintenance requirement in detail and provides responses to all queries and proactively highlights future improvements to avoid breakdowns. With Jeff, I am always in best hands.

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DealerRater May 13, 2024

Michael Fontana was instrumental in finding the perfect vehicle for me! I love my new i4! Jessica Presniakovas set up the software to our specifications and has sent many helpful videos to support us!

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Google May 12, 2024

I had the most amazing experience here at Bill Jacob’s BMW. Bill Earnest was absolutely the best. I would have to say that this was the best experience I’ve had thus far with an auto purchase.

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Google May 11, 2024

If you’re in the market for a new car, this is the place to go. I couldn’t be happier with my new Jetta and Sales Advisor Roger! He was extremely warm and welcoming. He also made the car buying experience hassle-free and swift without feeling pressured whatsoever. He made sure I had no unanswered questions, was honest and fair with negotiations, and is authentic as they come. I truly cannot recommend him highly enough, thanks so much Roger!

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Google May 11, 2024

I wasn't able to purchase due to changes in circumstances, but Preston, Gigi, and Mike were absolutely fantastic to work with. They were exceedingly transparent, honest, and more than willing to accommodate my preferences. If you plan to visit this dealership please ask for Mike, Preston and Gigi. You will not find a better team to work with.

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DealerRater May 11, 2024

The service was superb, beautiful modern dealership, My sales guy Christen Johnson emailed and kept me informed, extremely knowledgeable, charismatic, well-dressed & professional answered all of my 1000 questions with patience, I really appreciated that, I didn’t feel rushed or hurried to make a decision, I would recommend Bill Jacobs BMW to future BMW lovers,

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DealerRater May 10, 2024

Alex was very accommodating in getting our vehicle into service. We didn’t have an appointment, and he made it work out. Very grateful for the service.

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Google May 10, 2024

Had a pleasant car shopping experience with Jose Vargas. He was very helpful and knowledgeable!

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Google May 10, 2024

Bought a certified used bmw suv a couple weeks ago, Test drive was quick and easy, buying process was also quick and easy arrived about 6pm on a Wednesday and left with the purchased car at 8pm. Sales rep was Shyann, she was very knowledgeable and professional and helped setup the app and settings in the car. I would recommend sales rep and dealership for a fast quick and no pressure experience.

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Google May 9, 2024

The entire process was a wonderful experience. The staff is extremely friendly and accommodating. I had the pleasure of dealing with Michael, and would go back to see him without hesitation. I highly recommend this dealership!

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Google May 9, 2024

Just had an exceptional leasing experience with Bill Jacobs BMW! Huge shoutout to my sales rep Jose and dealership manager Rob for their outstanding service. 10 out of 10! They took the time to educate me, address all my inquiries, and never once pressured me into a decision. Their patience during my comparison shopping was truly commendable. It's rare for me to write reviews, but these guys deserve it. Thrilled with my new BMW i4 M50 and highly recommend them for top-notch service and product availability. Thanks again, gentlemen! #BMW #i4M50 #ExceptionalService 🚗💨

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DealerRater May 9, 2024

Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven.

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Google May 9, 2024

Purchased a 2024 M2 and had great experience. The entire team at Bill Jacobs BMW made it seamless. Giovanna was fabulous and answered all my questions. Get the manual transmission M2 as this is probably my favorite car I have ever driven.

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Google May 9, 2024

Mitch, Service Advisor Extraordinaire, was so helpful and patient with me as I brought in my MINI for unexpected, major service. He took me through the process with care and was instrumental in getting my MINI and I back on the road. Thank you Mitch!

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DealerRater May 8, 2024

I give Alex Flinn 5 stars for service. He really knows how to take care of the customer and make sure their concerns are addressed. Highly recommend him.

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Google May 8, 2024

Kelsie was wonderful to work with!

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Google May 8, 2024

Thanks to Jeff Hulsebus and the rest of the crew for another stellar experience!

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Google May 8, 2024

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Google May 7, 2024

Jennifer was the best! She was very knowledgeable and professional. We have been looking at MINI for years but timing never worked out for the right one. Well, the right one showed up and Jennifer was proactive and not pushy. She was always available to answer questions and made sure we were successful this time in getting what we wanted! Also, we noticed almost everyone we have encountered at MINI are true aficionados which made the experience more fun and exciting!

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DealerRater May 7, 2024

This is my third time making it in for service. Nearing the end of my lease and looking forward to getting another. Alex Flinn especially has been helpful throughout the service experience.

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Google May 7, 2024

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Google May 7, 2024

Another great experience working with Jeff Hulsebus @ Bill Jacobs. Always professional and informative on specific service needs.

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Google May 5, 2024

Recently bought my 2025 X5 from this dealership and my second car from here. The experience has been better and this time I can say it improved from the last time when I got my 2020 X3. Probably, the best start to finish transaction I've had with any BMW dealership until now. Joey Morales, my sales rep, who went above and beyond to make the purchase experience easy and quick. Of-course how can I not mention Khalil Guissé who is now the Sales Manager. Thank you for smooth and well-coordinated experience with Finance team. I cannot wait to really drive it.

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DealerRater May 5, 2024

Big thank you to Mike Collins for your expertise and much appreciated advice on my X5M.

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DealerRater May 4, 2024

It's a long drive but I appreciate and trust Mike Collins in the Service Department so I don't mind making the trip. When shopping for another vehicle this was the 1st place I looked because of Mike.

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Google May 4, 2024

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DealerRater May 4, 2024

Jonathan Mathew was attentive, pleasurable and helpful in our purchase. Glad we made the trip from WI.

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DealerRater May 3, 2024

Bill and Preston have been doing excellent work to make my purchase experience easy and swift. Very knowledgeable about what they are selling and good people to work with.

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Google May 3, 2024

Bill and Preston have been doing excellent work to make my purchase experience easy and swift. Very knowledgeable about what they are selling and good people to work with, have been purchased multiple cars from the same team, highly recommended.

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DealerRater May 3, 2024

This is one of the nicest Dealerships. They have tons of cars to choose from and the service is fantastic. Alex Flinn in service has been our advisor for many years and treats his customers with care. We would recommend all of our friends to join the Bill Jacobs Group.

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Google May 3, 2024

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DealerRater May 2, 2024

Wow, what an incredible Dealership to service at. Very easy to make an appointment and get a courtesy car. Alex Flinn my Advisor was also very good and made the visit effortless.

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DealerRater May 2, 2024

I had a great experience purchasing a new M3 from Bill Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painless as possible. Professional, knowledgeable, and transparent, they went above and beyond to ensure I got the car I wanted and that I was happy. Highly recommend the folks at Bill Jacobs.

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Google May 2, 2024

Terrific experience all around. Really great folks to work with. Bill Earnest, my Client Advisor, helped me through the whole process of ordering a new M3. Bill was extremely knowledgeable and transparent every step of the way, he kept me updated on status changes and was always courteous and professional. If you’re particular about your cars and need help ordering the exact right spec, Bill is your man. Sales manager Robert Trax assisted with a couple of my questions/concerns, he was very prompt with responses and made me feel like a valued customer. I’m extremely satisfied with ...

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DealerRater May 2, 2024

Worked with Kwaku B. yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, texts, and phone calls. We feel we got a good deal and the entire buying process was stress free. A+++ 5 Stars. Thank you, Kwaku and Bill Jacobs BMW.

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Google May 2, 2024

Worked with Kwaku B. yesterday to get our new BMW X5. He was THE BEST during the entire process from start to finish. Super responsive and fast when returning emails, texts, and phone calls. We feel we got a good deal and the entire buying process was stress free. A+++/5 Stars. Thank you, Kwaku and Bill Jacobs BMW.

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Google May 1, 2024

A great experience, from our sales person Husain, to our Genius JJ, to our finance person April this has been the most pleasant car buying experience I have ever had.

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DealerRater May 1, 2024

A great experience the team was knowledgeable and delivered at every step. This has been by far the best car buying experience I have ever had.

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DealerRater May 1, 2024

Mike Collins is always helpful and knowledgeable when I bring my vehicle in for service. It is much appreciated.

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DealerRater May 1, 2024

Bill Jacobs gives me exceptional service especially Mike A, thank you for all your help each and every time.

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DealerRater May 1, 2024

I've been going to this dealership for the better part of two decades and they are fantastic. In particular, their service department is top notch, they always take care of me, specifically Mike Collins.

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DealerRater May 1, 2024

My guy John is awesome. Super friendly and always has a smile. Now that’s customer service!

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DealerRater May 1, 2024

I love this place. I come here for car washes on the weekend and visit my service guy John for fun he’s that nice to talk to.

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DealerRater May 1, 2024

I had a flat tire so I called my bmw guy John Stout. Handled without a hassle great job.

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Google May 1, 2024

Thank you Mike Collins for always taking care of my family’s vehicles for years!! Keep up the great work

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DealerRater May 1, 2024

John stout was awesome. Please go see him for service any time you need help.

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DealerRater May 1, 2024

Mike Collins in service has been excellent- absolutely wonderful to work with. Thank you, Mike!

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DealerRater May 1, 2024

Nick Huerter did a great job when I came in for service with my car.

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DealerRater May 1, 2024

Nick Huerter was great to work with. Highly recommend. Bmw is the best car ever owned.

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DealerRater May 1, 2024

Nick Huerter is great to work with. Respectful throughout the process. I will be returning.

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DealerRater May 1, 2024

Very satisfied customer. I know Mike Collins since 2004. He's the best guy to ask for if you have questions or any service on your BMW. Thank you Mike!!!

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DealerRater May 1, 2024

Nick Huerter was awesome. I was expecting my service to take longer but they got me in and out quick

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DealerRater May 1, 2024

Nick Huerter was Awesome. Highly recommend this dealership for all your vehicle needs. Great work here

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Google May 1, 2024

Kelsie made the whole process stress free and answered all my questions. Excellent service!

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DealerRater May 1, 2024

Mike Collins 10/10 recommend!!! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask for. He has a knowledge, experience and he's super fast with answers. Mike thank you so much for your amazing service!

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DealerRater May 1, 2024

Have had my M4 maintenance completed here since new. Micheal Collins has been our service advisor for the longest time and he is TOP NOTCH! He’ll go out of his way to help with getting our car service done quickly and properly. Won’t take my car anywhere else for service!

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DealerRater May 1, 2024

Mike Collins was great as always. He is very friendly and helpful and definitely knows what he's talking about. Always keeps me updated on repairs so I don't even have to call to find out. He's great

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Google May 1, 2024

Mike Collins is the reason I come to Bill Jacobs! Hands down. THE BEST. Always takes care of me and goes the extra mile. I would HIGHLY recommend him.

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Google May 1, 2024

Mike Collins greeted me with a smile and was helpful with my concerns!

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Google Apr 30, 2024

My rep Mike Collins is the man. Always a pleasure spending money with him. He really looks out for his customers

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Google Apr 30, 2024

I wanted to take a second to write this review in regards to my multiple experiences with Mike Collins over at BMW in Naperville. I’ve always been hesitant to go to a mechanics shop or a car shop prior to becoming a BMW owner. Always felt like I was kind of getting taken advantage of or being told I needed things that I didn’t. As well as not being talked to the way a customer should. When I started working with Mike Collins at BMW, he takes the time to check in and see how things are going ...

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DealerRater Apr 30, 2024

Since purchasing our new Countryman experience with the dealership has been terrific. Our service advisor Mitch has been attentive to our needs and has provided excellent service.

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Google Apr 30, 2024

We made an appointment for routine service on our Clubman and had an excellent experience from the moment we arrived. Mitch greeted us and quickly walked us through the check in and made sure he understood our needs. We walked out within the promised service time and had freshly washed car to boot!

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Google Apr 30, 2024

Extremely professional staff that made an unforgettable buying experience! Giovonna was super attentive and answered all questions we had.

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Google Apr 30, 2024

Good experience. Jeff was very thorough, professional and kept us updated throughout the process.

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DealerRater Apr 30, 2024

I waited at the dealership while my oil change was getting done. The service person Alex Flinn was very knowledgeable and made sure to let me know what items needed repair. I will definitely be back to schedule for repairs.

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Contact Us


2495 Aurora Ave
Naperville, IL 60540
Bill Jacobs Auto Group , .