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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google May 15, 2021

Everyone in Bill Jacobs MINI is nothing short of amazing. They are easy to talk to, very attentive and detailed. Aldo and his team are miracle workers. 10/10.

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Google May 14, 2021

Mo Ali was my service advisor and did a wonderful job walking me through my concerns and helping me through the work needed on my car. I felt confident with his advice and he did a great job taking care of me through the entire process. Thanks a lot!

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Google May 14, 2021

John S in service is outstanding to work with. Great service!

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Google May 14, 2021

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DealerRater May 13, 2021

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him!

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Facebook May 13, 2021

We work with Cesar Mendoza this is our 2nd car we brought from them. Great Place

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Google May 13, 2021

Jeff H, always does an outstanding job. He is well prepared, courteous, friendly, and knowledgeable. He also has an excellent response time for any question or concerns I have had.

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Google May 13, 2021

Nicholas did a great job. Sold me a M340i

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Facebook May 13, 2021

Mo was fantastic! Thanks!

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DealerRater May 13, 2021

Lauralee Camp was excellent. She kept us informed all along the car delivery process. Staff was attentive and selection of cars was great. Very pleasant total experience.

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Cars May 12, 2021

Really enjoyed working with Alex Flinn in Service. To many reason to list on why you should bring you vehicle to Bill Jacobs BMW. A service

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Cars May 12, 2021

My service advisor Mo is excellent, knowledgeable, friendly, professional and motivated to tailor the repairs to a fixed budget. I have been servicing my vehicle with Mo for over 7 years and had no issues at all.

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DealerRater May 12, 2021

Russ was very pleasant to work with and he made the buying process easy. Thank you for making the trip to Chicago worth it Russ!

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Facebook May 12, 2021

Mo is outstanding! Does a great job every time!

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DealerRater May 12, 2021

Mo and everyone at Bill Jacobs were a pleasure to deal with. Best car buying experience I have ever had... extremely happy with my experience and purchase. Joseph Harrod

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DealerRater May 12, 2021

Russ and everyone at the dealership where excellent in their support in helping me surprise my wife with her new BMW. Thanks for everything and I look forward to worming with the Entire Bill Jacob’s family in the months and years to come.

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DealerRater May 11, 2021

What a great experience! I order a M340 and Mark Graffagna did a great job in keeping me informed. Bill Earnest assisted at delivery. Five stars

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Cars May 11, 2021

I recently purchased my BMW from Bill Jacobs BMW. I had to bring it back for them to install a trim piece. Alex Flinn was very nice and handled everything smoothly with no issues.

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DealerRater May 11, 2021

I recently bought the VW id4 SUV. Robert Butts was very friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out to Robert if they are in interested in a new VW vehicle. Thank you very much! BL

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Google May 11, 2021

Great service! Also helped me with my car's issue and had me in and out of the shop very quickly!

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Google May 11, 2021

Service advisor Jeff is great to work with. Always on schedule and communicates extremely well via cell phone and even text messages. I've never had an issue getting in and put, service loaner available as promised, understanding the maintenance schedules and then finally what costs I'll owe and when ny cleaned vehicle will be ready for pickup. Bill Jacobs BMW provides the best service in the area.

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DealerRater May 10, 2021

Very friendly and good staff,and very fast working and help me,and guys do price very perfect for me,but i have very nice car new 2021

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Cars May 10, 2021

What a great service center. This place is absolutely huge. A lot of vehicles to look at. Service drive was impressive. Alex Flinn was able to show me underneath the vehicle and provide information on what was needed with my car. Great experience as always.

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DealerRater May 10, 2021

Great experience with this dealer! Khalil Guissé was our salesperson and he was easy to work with and professional. Mike Alder negotiated the price and beat the pricing offered by a competitor even though the car we bought was more expensive. Everything was very streamlined from the negotiations to the financing paperwork. We were in and out within an hour and a half. Highly recommend Khalil, Mike and the entire Bill Jacobs team!

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Google May 10, 2021

Lauralee was an excellent sales person. She understood what we were looking for and tried her best to get us a good deal. Would definitely come back again.

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Cars May 10, 2021

10:30 appointment was made with little notice. The Dealership offered a loaner vehicle which I declined. I felt my business with Bill Jacobs was appreciated and the professionalism was top notch.

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DealerRater May 10, 2021

I always have a great experience when receiving service at this location. Mitch always makes sure to explain all the work being done on my vehicle, and goes above and beyond to help me with any service related needs. Thanks Mitch!!

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DealerRater May 10, 2021

My experience was very smooth and easy. All of the staff were very friendly especially Russ. He made the whole process of buying a car very easy and took it very personally as if he’s buying a car for himself. Great place, 100% recommend visiting!

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Facebook May 10, 2021

Ricardo did an amazing job at finding us our ideal truck! Went in with certain things we were looking for in our vehicle and walked out with just that and more!! He handle everything with professionalism! Thank you Ricardo and the rest of Bill Jacobs VW!

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DealerRater May 9, 2021

David Reynoso and everyone at Jacobs were great to work with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is amazing and lots of inventory. I have bought several BMW's over the years and the BMW financing has the best rates and a great web site to view your account. Thank you the Jacobs team and the BMW car company!

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Cars May 8, 2021

I had a new M sport exhaust installed at Bill Jacobs BMW and it sounds amazing. I give Alex Flinn credit in choosing the right set up for my car. Very happy customer.

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Google May 8, 2021

John Stout was an amazing help and answered all questions! Will definitely be taking my car for all its work, to him!

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DealerRater May 8, 2021

Josh Schneider and the Jacobs team was awesome to work with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend!

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DealerRater May 8, 2021

Purchased our first used car with Russ Millard, who's an excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted to make sure we were comfortable through every step of the process - which is tough considering he even took the car for a test drive at 6'9"! That's first-hand help if I've ever seen it. Aldijana Hodzic, our finance manager was extremely courteous and helped expedite things as we could only schedule a later appointment in the day.

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Facebook May 8, 2021

We were treated exceptionally well by Erica during our recent purchase of the Atlas Cross Sport SE. very happy with our experience.

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Cars May 8, 2021

Wonderful service from Jeff . Completed all I needed. Very helpful and friendly

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Google May 8, 2021

Hi My experiences doing business with Alex at Bill Jacobs BMW in Naperville have been consistently 5 stars for more than a year! Their employees treat you with great respect, listen closely to what your needs are, and make recommendations based on what’s best for you and your car, not themselves! These wonderful folks obtain their 5star rating the right way, they build trust with you and work their tails off to make sure you’re happy, so I’d go back in a heart beat!

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Google May 7, 2021

My wife and I were referred to Bill Jacobs BMW by a friend and business contact. Upon walking in, we were immediately impressed with the level of professionalism and care that everyone provided. We worked with Craig throughout the sales process. He was informative but not pressuring in any way. The whole experience was fantastic and I would highly recommend both the dealership and Craig.

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Google May 7, 2021

Dean has always been very helpful and honest everytime we have had our car serviced. Keeps us informed about all needs and a pleasure to work with!

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Google May 7, 2021

Great experience! Mike in Service dealt with my needs quickly and in good humor. I'm a new service customer and will be back for great service.

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Cars May 6, 2021

The recall work performed was exceptional. My first BMW and was happy to have a service center who cares about their customers. Alex Flinn was my advisor and can help you with your next repair.

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DealerRater May 6, 2021

Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process.

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DealerRater May 6, 2021

First time service with our Mini and Mitch was great to work with. He informative, courteous and a pleasure to work with. He kept me informed on the status of the service while I waited.

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Google May 6, 2021

Mike and the team have been great to work with for sorting out any little things on my car. They treat it as if it were their own vehicle, and the whole spirit of the place is great.

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DealerRater May 6, 2021

Purchased my first BMW here at Bill Jacobs in August 2020 and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill Jacobs. And I took the right decision, Nick offered a perfect deal and great customer service on my second car, too. Thank you Nick. Thank you Bill Jacobs.

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Google May 5, 2021

Great service, they are very detailed. They show you everything step by step, definitely recommend. ALDO is the person to talk to, he’s very hands on..

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Facebook May 5, 2021

Our entire experience with Bill Jacobs was phenomenal. Ray was a great salesman to work with. He was helpful, patient, and extremely personable. My girlfriend and I were very pleased with the sales managers and finance department as well. Obviously, they all want to push their product, but everyone was great to work with. No pressure experience, and the smile on her face every day when I see her hopping into her new car is worth everything! She absolutely loves her '21 Tiguan R-Line, and we will be heading back whenever the time comes to do new car shopping again. 10/10 experience ...

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Google May 5, 2021

I had an excellent experience working with Lauralee Camp and Mark Kanter on the purchase of my Infiniti QX50. Entirely hassle free, everything was worked out before coming to the dealership at very competitive pricing. Very happy with my new car and look forward to working with Bill Jacobs in the future. Thanks Lauralee and Mark!

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Facebook May 4, 2021

cesar was great in my new car thank you.

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Cars May 4, 2021

I cannot say enough about the quality of service Alex Flinn gives. He really helped me out in pinch and had a few good ideas to help me thorough some extensive repairs. I appreciate his knowledge and understanding.

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Google May 4, 2021

Thanks Mike Collins for the great service!!

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Cars May 4, 2021

Jeff creates a seamless, stress free experience for every customer and goes above and beyond to please each one

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Google May 4, 2021

Jeff hulsebus excellent service and great overall experience with him!

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Google May 4, 2021

Great experience dealing with Mike Collins! He is the reason we always come back! We recommend him to everyone! Excellent service!!

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Google May 4, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking for in the car, and in the end I decided to purchase a car in stock, instead of ordering one from Munich. I never felt pressured, and they were both very honest and upfront with me during the purchase process. I am very pleased with my new M4, and look forward to enjoying it for years to come!

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DealerRater May 4, 2021

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking for in the car, and in the end I decided to purchase a car in stock, instead of ordering one from Munich. I never felt pressured, and they were both very honest and upfront with me during the purchase process. I am very pleased with my new M4, and look forward to enjoying it for years to come!

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Google May 4, 2021

Bill Jacobs Service Department is outstanding, that place is cleaner than your dentists. And Jeff who is my service advisor was pleasure to work with, he took his time and explained everything in detail about the service that was to be performed on our X7. Thanks for taking good care of our vehicle.

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Google May 3, 2021

Thank you so much Bill Jacob BMW, I got One of The best service for my dream car from NICK PANDOLA. He is amazing and wonderful guy with lots of experience. He has lots of knowledge of every single ride they have over there and answer any question you have in your mind with the quick and polite answers. The whole staff was very co operative including Mike and Dan. Thumbs up for the best dealership in the whole Midwest.

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Cars May 3, 2021

Alex Flinn was great in handling my insurance claim. I didn’t have to do anything which was a great relief considering I have a very busy schedule. I’m happy to have my car back and driving just like it did from when I bought it new.

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Google May 3, 2021

We worked with Lauralee and it was beyond an amazing experience. She helped us from start to finish. Everything was seamless and she was super responsive, even via email before meeting at the dealership. It was a busy Saturday and we were still in and out fast with our new X3. It was such a great experience because we originally reached out to another high-end dealership in the area and the experience was less than ideal. Thank you to Lauralee and the entire team at Bill Jacobs BMW.

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Facebook May 3, 2021

I can’t say enough good things about the sales and service team. I originally purchased a 5 series at another dealer 3 years ago but these guys stepped in when I was having a service issue a day after purchase. They took care of me big time. So much so that in the last year we picked up two cars from them. Mike Collins on the service side always takes care of what I need and is quick with his service team to get me back on the road. Russ on the sales team isn’t so bad either. 🙂 Awesome dealership ...

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Google May 2, 2021

John makes my service appointments easy and straight forward. Overall, a great experience! Very happy to be a client of Bill Jacobs BMW!! John keep up the good work!!!

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DealerRater May 2, 2021

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers

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Google May 2, 2021

OUTSTANDING! Mike Collins did a phenomenal job helping me find the perfect BMW! Recommend this guy to everyone.

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DealerRater May 2, 2021

Everyone one I dealt with as part of the purchase process was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW.

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Google May 1, 2021

I have been extremely pleased with the service I have received at Bill Jacobs BMW. John in the service department has been really helpful and he’s been a pleasure with work with. He makes sure I understand everything and is very accommodating during my vehicles repair. 5 Star rating for John! I look forward to working with him in the future.

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DealerRater May 1, 2021

Great follow up, and most importantly, great follow through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point.

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Google May 1, 2021

Mike Collins did a great job with the service!

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Facebook Apr 30, 2021

Jose Juarez took care of my sale. Great customer service and very prompt.

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Facebook Apr 30, 2021

Bill Jacobs is the best BMW dealership around! Mike Collins is an awesome service adviser! Great customer service 😊

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Google Apr 30, 2021

Mike Collins did an absolutely amazing job with service on my car!

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DealerRater Apr 30, 2021

Thank you to Mike A for getting me in last minute when I had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day.

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Google Apr 30, 2021

Kate was great, she helped me with purchasing my new car! Very helpful. The staff was also great and welcoming!

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Google Apr 30, 2021

Mike Collins is such a great guy when you have a issue with your BMW. He is friendly honest and helpful with your problems. I recommend that you have a issue with your car ask for Mike Collins.

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Facebook Apr 30, 2021

I was at your dealership browsing around and I met your salesman Jose. He answered a couple of questions of mine about a car I was looking at. He didn’t pressure me at all and he was very honest and polite. I thanked him for his time and said when I’m ready to purchase I will come see him. I viewed him as a nice person to do business with.

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Google Apr 30, 2021

A big shout out and Thank You to Mike Collins. Mike thank you for the great customer service. It was in and out and simple.

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Google Apr 30, 2021

Mike Collins did a great job servicing my car

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Google Apr 30, 2021

Wow! That’s all I have to say about this place. Mike Collins is one of the best guys in town! He helped me get the perfect product that I wanted.

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Facebook Apr 30, 2021

We were in last week and Jose was our salesman. He’s extremely knowledgeable about the VW automobiles. Jose was able to get us in the car that best fitted my Mothers needs. He has genuine, polite and truly an example of top notch customer service. I will recommend him to family and friends and will also be back to work with him on future purchases.

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Facebook Apr 30, 2021

Jose was very helpful helping us find a vehicle and isn't your typical pushy salesman. Definitely down to earth and made car buying much more pleasurable! 5 out 5 stars from us!

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Facebook Apr 30, 2021

Had a great experience at Bill Jacobs VW. I worked with Jose Juarez who was extremely friendly, knowledgeable and listened to what we wanted. Highly recommend to ask for Jose for your next car buying experience!

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Google Apr 30, 2021

Jacob Murrar showed me the the customer service

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Facebook Apr 30, 2021

Jose Juarez is killing it on likeability, hygiene, and product knowledge. I was really in to his whole, like, vibe and such. Heaven must be missing an angel. Cars are also braggable

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Google Apr 30, 2021

Bill Jacobs did great work on my BMW!! I really trust the people here!!

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Google Apr 30, 2021

Mike Collins did a fantastic job with service on my car!

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Google Apr 30, 2021

Mike Collins did an amazing job with my car! Thank you!

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Cars Apr 30, 2021

Again thank you to Mike Collins for the great customer service. Everything was quick and easy and is a straight up honest guy. I will definitely come again and remember if you need anything go see Mike Collins.

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Cars Apr 30, 2021

Mo is great. Appreciate the good customer service.

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Cars Apr 30, 2021

Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5 star employee and asset to this business.

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Facebook Apr 30, 2021

Thanks for great service provided time and time again by Mike Alwin and Bill Jacobs BMW! What Mike promises always gets done. No surprises or disappointments. He is an excellent 5+ star employee and asset to this business.

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Google Apr 30, 2021

Wanted to give a special acknowledgement to Mike Collins [Service Writer]. Even though I wasn't a customer he provided much needed information. That kind of attention is what makes the difference between good and great service!

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Google Apr 30, 2021

This is our second purchase from Bill Jacobs. All the staff was phenomenal as always. Everyone worked diligently during our most recent purchase to make a smooth transaction and get every feature we were looking for into a vehicle. The best service adviser to request is Mike Collins in the service department, I specifically wait to schedule when he is there. I am always able to voice my concerns with minimal description and Mike Collins always ensures that all concerns are addressed and resolved. I appreciate him taking as much time as I need to explain and making sure everything ...

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Google Apr 29, 2021

Mike Collins is the only reason why I bought my second and third BMW. Awesome Service! Thank you Mike Collins!!!

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Cars Apr 29, 2021

Alex Flinn is top notch. I love that they take pictures of things in your car for you to point out exactly what they are talking about. I also love the text link with a video of inspection for my car.

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DealerRater Apr 29, 2021

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in Having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto.

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Google Apr 29, 2021

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto.

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DealerRater Apr 29, 2021

Thanks to Mike Alwin for the excellent service always provided , he makes each service visit extremely easy and walks me through the services my vehicle requires, true asset to Bill Jacobs.

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Cars Apr 29, 2021

5 star service!! My service advisor Jeff always makes it a great experience!!!

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Google Apr 29, 2021

Hassle free customer to client relationship. Jacob Murrar did a great job , no time wasted , efficiency and display of his expertise was unrivaled. Thank You for taking care of my Ultimate Driving Machine .

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Cars Apr 29, 2021

Hassle free customer to client relationship. Jacob Murrar did a great job , no time wasted , efficiency and display of his expertise was unrivaled. Thank You for taking care of my Ultimate Driving Machine .

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Contact Us

(630) 357-1200

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550 Skokie Valley Rd • Highland Park, IL 60564 (Allow 50 minutes, Fee $3.00)

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