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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

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A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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Google Mar 3, 2021

Mike was awesome!

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DealerRater Mar 2, 2021

I had a lot of questions and was undecided about making a choice. Russ and "Gigi" were so patient and knowledgeable. They walked me through the process and gave me the answers and time I needed to feel confident about the choices I was making! I love my BMW X1!

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DealerRater Mar 2, 2021

A recent "New Car" purchase has compelled me to make a heart-felt endorsement.... This January , 2021, I purchased yet another BMW. A new 5 series. And while the car is OUTSTANDING, I feel the need to mention the people who helped make the transition from "one 5-Series" to "the Next 5-Series" possible! First of all, my compliments to the Bill Jacobs BMW Dealership in Naperville, Illinois, for being the Most Professional, Most Genuine, Most Considerate, Most Transparent Dealership I have ever dealt with. There are several people who helped to make this happen: First, Mr. Steve ...

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Google Mar 2, 2021

A recent "New Car" purchase has compelled me to make a heart-felt endorsement.... This January , 2021, I purchased yet another BMW. A new 5 series. And while the car is OUTSTANDING, I feel the need to mention the people who helped make the transition from "one 5-Series" to "the Next 5-Series" possible! First of all, my compliments to the Bill Jacobs BMW Dealership in Naperville, Illinois, for being the Most Professional, Most Genuine, Most Considerate, Most Transparent Dealership I have ever dealt with. There are several people who helped to make this happen: First, Mr. Steve ...

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DealerRater Mar 1, 2021

This review is long overdue! I worked with Bill Earnest when I bought my car over 2 years ago. I walked in expecting to feel intimidated and way in over my head since I've only purchased a car once before. My experience with Bill was the complete opposite of what I had expected! Even though he had come in on his day off (to accommodate my schedule!), he didn't try to rush me, patiently took the time to go through all of my questions/concerns, and was honest and transparent with me. He was so helpful in offering his ...

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Google Mar 1, 2021

Hey Aldo thanks for everything man, the work was amazing and fast. I know I can always trust Bill Jacobs to do a great job on my Mini.

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Google Mar 1, 2021

Also helped me with my mini and made things so easy to understand what the issue was with my mini. Thanks Aldo you rock

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DealerRater Mar 1, 2021

Khalil Guisse was absolutely amazing. He made me feel as if I was the only person on planet Earth during my purchase. He was engaging, accommodating, and exceptionally knowledgeable regarding the vehicle specs. He offered his cell phone should I have any future issues and questions. The young man can sell ice to a Snowman! LeJuan R. (New Naperville resident)

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DealerRater Mar 1, 2021

The entire team at Bill Jacobs BMW are fantastic to work with. Josh Schneider was really dialed in and listened to what we wanted in a vehicle and found the perfect fit. The finance process was seamless and pleasant. Professionalism at its finest.

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DealerRater Mar 1, 2021

Amazing experience with Bill Earnest, Mike Alder, Aldi and Nic! My Dad referred me to Bill the second he knew I was interested in a BMW. Bill had helped him several years ago and told me that he was someone I could trust, and he was right! I called Bill to let him know what I was looking for, and he was able to find the exact car. After a test drive with my wife, Bill addressed every question/concern we had. When we decided to move forward, Bill and his entire team took action, making the entire process seamless. ...

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Cars Feb 28, 2021

I appreciate how Jacob Murrar took care of me from start to finish, thank you so much.

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Google Feb 28, 2021

I appreciate how Jacob Murrar took care of me from start to finish, thank you so much.

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Cars Feb 28, 2021

Thank you so much for your great service jacob murrar.

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Google Feb 28, 2021

Came in with a flat tire and was taken care of right away. Jacob took care of it and washed it for me.

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Cars Feb 28, 2021

Amazing place to get your car serviced and maintained for the winter. Also the best detail I have ever seen. Thank you Jacob Murrar

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Google Feb 28, 2021

Always a pleasure getting my car up to date and washed and this great dealer. Thank you Jacob Murrar

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Cars Feb 28, 2021

Jacob Murrar is one a kind when it comes to taking care of the customer. Thank you for all your service on maintaining my vehicle.

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Cars Feb 28, 2021

Thank you for your great service Jacob Murrar. I always love how you show the functions of my car.

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Cars Feb 28, 2021

This will be the only bmw dealer I will visit because of Jacob. Outstanding service like always.

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Cars Feb 28, 2021

I appreciate the quick and great service I received from Jacob Murrar. It?s always a pleasure working with him.

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Google Feb 28, 2021

I appreciate the quick and great service I received from Jacob Murrar. It’s always a pleasure working with him.

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Google Feb 28, 2021

Excelente vendedor ayuda mucho tiene paciencia para explicarte las cosas salí muy contenta gracias por la venta excelente vendedor

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Google Feb 28, 2021

Cesar Mendoza, my experience was very helpful and great service.

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Google Feb 28, 2021
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DealerRater Feb 27, 2021

Would like to throw at shout out to Michael Alwin and the great team at Bill Jacobs for making each service visit flawless, a true A Team !!

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DealerRater Feb 27, 2021

Thank you to Mike Alwin and the entire service team at Bill Jacobs for making each visit very easy and a pleasure to come in.

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Cars Feb 27, 2021

I just had my 2020 BMW X5 Maintence done with the Service Advisor Mike Alwin. He was great and efficient. From dropping it off with him to picking it up. As always I?m very please all around with my entire experience at Bill Jacobs BMW service department!

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Google Feb 27, 2021

Mike Collins helped me with my car a few weeks back. Everything he suggested has made my car run beautifully! So smooth and sleek. Love Bill Jacob's BMW! Highly recommended. Great service!

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Google Feb 27, 2021

I was fortunate enough to have a gentleman like Mike Collins be my service advisor this time around to service my 3 series. He was very quick with servicing my vehicle, extremely reasonable in pricing, and straight forward/honest with what needed to be done to my vehicle. Got all 4 brakes and an oil change for a great price!! 10/10

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Cars Feb 26, 2021

I always get my car serviced here and Mike Collins has been great to work with every time

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Cars Feb 26, 2021

It has been a positive experience ever since I started bringing my BMW to Bill Jacobs BMW. Alex Flinn and service team are very good at providing the best customer service.

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Google Feb 26, 2021

Get service and experience by Mike Collins and the department. Ask for him when you have service at Bill Jacobs BMW..

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Google Feb 26, 2021

John Stout is a great service rep. Wish there were more like him.

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Cars Feb 26, 2021

Really great service from Jeff and Bill Jacobs. Excellent dealership

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Google Feb 26, 2021

Great service by Mike Collins . Always helpful to feel secure about the service .

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Google Feb 26, 2021

Amazing customer service, brought in my car a couple times and Jeff did an amazing job with the everything!

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Google Feb 26, 2021

This dealership takes great care of its clients. I have been a satisfied client for years and would recommend them. John Stout provides outstanding service!

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DealerRater Feb 26, 2021

My wife and I had the most positive experience working with David Reynoso at Bill Jacobs BMW. David is responsive, professional, and extremely knowledgeable about the BMW fleet. Our first time working with Bill Jacobs BMW and not our last. Highly recommend.

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Cars Feb 26, 2021

Thank you Mike A for the great service experience. As always I know my car is in good hands.

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Cars Feb 26, 2021

Great service from Mike Alwin and the staff at Bill Jacobs, they always make my service visit very easy.

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DealerRater Feb 26, 2021

Very hospitable, prompt and helpful. Interested in making our experience pleasant and productive without feeling hurried. Bill, Nic and Aldi were all great to work with.

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Google Feb 26, 2021

John was very helpful and informative! Seemed happy to be there and made my experience very efficient and worthwhile l. Thanks John!

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Cars Feb 25, 2021

Service was good. My BMW had service due and they helped me with repairing a wheel. My service guy Alex Flinn took really good care of my car.

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Google Feb 25, 2021

The staff were courteous, prompt and welcoming at the gate. Jeff Hulsebus was attentive to all details and covered thoroughly everything during visual inspection and in his office. I liked the fact that he was not pushy but made some service recommendations at the end of the oil change. Very professional and friendly environment.

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Google Feb 25, 2021

Can’t thank Mike Collins in service enough for his attention to detail. Thanks again for the great service!

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Google Feb 25, 2021
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Cars Feb 24, 2021

Jeff Hulsebus in service was great! Easy to work with, very friendly.

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DealerRater Feb 24, 2021

Thanks Mike A for the spectacular service. I can always count on you to make each service visit painless. Your knowledge and expertise keeps me coming back to Bill Jacobs.

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DealerRater Feb 24, 2021

Good service real patient with customer i really appreciate the service that he gave. Also the finance department shout out to Gerardo Martinez also the. Finance department thank you all for your service

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Google Feb 23, 2021
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Google Feb 23, 2021

I worked with service advisor Jacob Murrar back to back on my vehicle service requests. He is well organized and provided exceptional service. He even went above and beyond to take care of my vehicle service by reaching out to insurance company and efficiently worked with vendors. I’m very happy with the service provided and highly recommend to work with him.

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DealerRater Feb 23, 2021

Thank you, Craig Brunton. You are very professional and easy to work with. It is my first BMW purchase and the whole Bill Jacobs BMW team made my experience really pleasant and hassle-free.

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Google Feb 23, 2021

I recently purchased my BMW from salesman David Reynoso. This is the second BMW that I have purchased from him in the past year. He is always attentive to my needs and is quick to respond. I dealt with him both online and in person. He was patient throughout my purchasing experience and made sure I left with exactly what I needed. When I am ready to purchase another vehicle, I will most certainly purchase from David. The rest of the BMW staff in Naperville, has also been great. They were very friendly and made sure David was giving me ...

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Google Feb 23, 2021

John stout in service is just outstanding! Thanks for the Great service!

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Google Feb 23, 2021

I had an excellent experience working with Harry Gianos and Mike Alder on the purchase of my new X3 M. Entirely hassle free, everything was worked out before coming to the dealership at very competitive pricing. Great responsiveness, no pressure, and a fast signing process. Very happy with my new car and look forward to working with Bill Jacobs in the future. Thanks Harry and Mike!

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DealerRater Feb 22, 2021

Harry was our salesman and wonderful to work with. Great customer service and staff, highly recommend! (Modern amazing space that was fun to hang out in too!)

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Google Feb 21, 2021

Can’t say enough about the staff & service of Bill Jacobs Mini in Naperville, IL. Mitch & Mike have provided excellent service with our first Cooper and continues to do so with our second. Mini on and visit Bill Jacobs in Naperville!

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Google Feb 21, 2021

Mike was fantastic! My issue was taken care of immediately! I didn’t even need to make an appointment! Love Mini’s service!

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Cars Feb 20, 2021

My Service Advisor Alex Flinn is the reason why I service my BMW here. I’ve enjoyed the relationship over the years and look forward to many more.

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DealerRater Feb 20, 2021

Thank you Mark Graffagna. Your expertise and knowledge was invaluable to making this a great experience for me. This is my first BMW. I can’t wait to drive!

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Google Feb 20, 2021

Kudos goes to the Service team, and Aldo Huerta in particular, who go above and beyond to make sure my Mini is running in peak shape.

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DealerRater Feb 20, 2021

Had a great experience at Bill Jacobs BMW. First and foremost, our salesperson Bill Earnest was extremely helpful, patient, did not pressure us, let us work through our questions and ultimately helped us come to the vehicle perfect for us. We purchased an X3 xdrice30e, was an extremely smooth and enjoyable process. Negotiations were always reasonable and they went out of their way to work with us and come up with a deal that worked for us. We will be back for our next vehicle.

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DealerRater Feb 20, 2021

Thank You to Mike Alwin for always taking care of my car, i know i can count on him even if a last minute emergency.

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Cars Feb 20, 2021

Thanks to Mike Alwin for the great service as always, I know I can always count on him.

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DealerRater Feb 19, 2021

Good experience working with the dealership and Russ was easy and professional to deal with. Remedied a situation in the purchase process and worked with us long distance.I would buy again Sight unseen from this Dealership and Russ.

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Google Feb 18, 2021

Mike Collins in the service department is exceptional. He is honest, trustworthy, and makes the process as smooth as possible. Definitely a 5-star experience.

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Google Feb 18, 2021

Dean was the nicest customer services i’ve had very nice and helped me with all of my questions best customer service experience

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Google Feb 18, 2021

Always a pleasant experience. John goes above and beyond to make sure everything is taken care of. Couldn’t ask for a better experience. Each and every time I need service or even a detail the outcome always exceeds my expectations.

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Cars Feb 18, 2021

Thank you to Mike A for always taking care of my car every time I come in.

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DealerRater Feb 17, 2021

Great customer service! Mitch is a great service rep in mini! always on time an professional! keep up the great work! Will come again for sure!

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Google Feb 17, 2021

At Bill Jacob's Motorsport, Jeff was my service advisor. The entire service department was outstanding in every way! JEFF handled all of my service needs with my vehicle. He was great! I would highly recommend him. Thank you for such professionalism, with hospitality!

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Cars Feb 16, 2021

Excellent and top quality service. You can truly trust this dealership to service your BMW the right way. I also want to give credit to Alex Flinn. He did a fantastic job.

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Cars Feb 16, 2021

Overall, my experience at Bill Jacobs VW was great! It was my first time purchasing a vehicle myself and they made the process pretty smooth. Very friendly atmosphere and good customer service. It felt kind of genuine, unlike many car dealerships. Much appreciated!

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DealerRater Feb 16, 2021

The service person Mike is very good at his job and hast the customer in his best interest. The service department at bill jacobs is 2nd to None I will buy another mini because of these guys!!!

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Cars Feb 15, 2021

My very first visit to Bill Jacobs BMW. Another example of why I choose to be with BMW. Alex Flinn was incredible and my repairs made to my vehicle were done on time. I recommend this dealership.

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Google Feb 15, 2021
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Cars Feb 14, 2021

Happy with the dealership, Nick was great to work with in our recent purchase, knowledgeable, fair and listens to our needs. Our second car from Nick.

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Google Feb 14, 2021

Mike was great to work with. Resolved my issue quickly.

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DealerRater Feb 14, 2021

Great dealership and people! Specifically, working with Bill Earnest. We love BMWs and this is our second car from here. We would definitely recommend it.

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Cars Feb 13, 2021

Alex Flinn was awesome. I can’t say enough about the service provided by the Bill Jacobs group. I have been a customer for a little over 5 years and still amazed.

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DealerRater Feb 13, 2021

Well first off, it's a beautiful store. I literally enjoy time spent there when I have to visit. I have an old E39 540i that I started servicing there about a year and a half ago. There’s a comfortable lobby area with Starbucks coffee, a TV, even a sort of “bar” to perhaps take out a laptop and do a little work while you wait. The design of the entire store feels very elevated and high end. If you’re a bimmer nerd like myself, there’s a healthy selection of BMW swag to shop as well. It’...

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Google Feb 13, 2021

On a very honest note, I want to graciously thank Mr. Jeff H. For kindly providing me with a 2021 BMW m340i loaner.

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Google Feb 13, 2021

Mike was very attentive and even showed me exactly what was going wrong with my mini. He drew examples and explained functions of the car that I am not familiar with. I appreciate the work they did.

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Cars Feb 12, 2021

This was by far the best experience I have had at a car dealership. The level of service provided by Alex Flinn and company is beyond expectations.

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Cars Feb 12, 2021

Mo in service will always provide you with great and high quality service.!!!

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Google Feb 12, 2021
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Google Feb 12, 2021
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DealerRater Feb 12, 2021

I have purchased from other BMW dealerships in the past and received good service, but nothing compared to the buying experience with Bill Jacobs. Bill and Rob made the buying experience a real pleasure and catered to all of my needs. The car was built to my specs and was even delivered 3 weeks early. I highly recommend them and will buy all future BMW's from them .

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Google Feb 12, 2021

Jason and Jeff are amazing! They got us in and out extremely quick and took care of everything we asked and more! Take your BMW here and ask for Jeff and Jason.

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Cars Feb 11, 2021

I really enjoyed my recent service visit. Very pleasant dealership to be in. Alex Flinn was the service writer this time and he did an excellent job.

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DealerRater Feb 11, 2021

Great experience. Easy to work with. Treated very well. Took very little time.to test drive, negotiate, and purchase vehicle. Dealership contacted me day after purchase to make sure I was completely satisfied with purchase. Top notch.

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Cars Feb 10, 2021

I just traded in my 328d for a newer one. Bill Jacobs had just got in a 2017 CPO 328d x with all the options I was looking for. I typically don’t deal with car dealers that I don’t know someone at. In this case I was looking for a specific car. I called and spoke with David. He was very helpful. I set an appointment with him to look at the car they had. It was exactly what it was supposed to be. We came to an agreement and did the deal. The whole transaction took about an ...

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DealerRater Feb 10, 2021

I just traded in my 328d for a newer one. Bill Jacobs had just got in a 2017 CPO 328d x with all the options I was looking for. I typically don’t deal with car dealers that I don’t know someone at. In this case I was looking for a specific car. I called and spoke with David. He was very helpful. I set an appointment with him to look at the car they had. It was exactly what it was supposed to be. We came to an agreement and did the deal. The whole transaction took about an ...

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Google Feb 10, 2021

I just traded in my 328d for a newer one. Bill Jacobs had just got in a 2017 CPO 328d x with all the options I was looking for. I typically don’t deal with car dealers that I don’t know someone at. In this case I was looking for a specific car. I called and spoke with David. He was very helpful. I set an appointment with him to look at the car they had. It was exactly what it was supposed to be. We came to an agreement and did the deal. The whole transaction took about an ...

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Google Feb 10, 2021
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DealerRater Feb 10, 2021

Mitch Shefveland was very helpful with our needs. Was upfront and honest when it came to needed services. Would recommend working with Mitch for service.

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Google Feb 10, 2021

As always it’s a pleasure coming to this dealership! Nicholas Pandola sold me two cars within 3 month period, and thats exactly why we come here , because of Nick! No pressure no hassle, truly a very helpful person all around! If I could I would give him 10 stars! We all dislike shopping for cars, but Nick makes it a smooth sailing!! Also sales manager Mike Alder was a pleasure to work with! Highly recommend this dealership and people that represent it!

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Cars Feb 10, 2021

Mo was outstanding and very helpful. Highly recommend him!

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Google Feb 10, 2021

The employee who helped me is Jeff, very friendly and efficient

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Cars Feb 9, 2021

Always a great service experience. Alex Flinn is superb. This is my fourth leased vehicle from Bill Jacobs BMW. I would gladly recommend anyone to consider this brand and Dealership.

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(630) 357-1200

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550 Skokie Valley Rd • Highland Park, IL 60564 (Allow 50 minutes, Fee $3.00)

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