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PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Auto Group to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Oct 20, 2021

Excellent service, attention to detail. Sales force is top-notch very knowledgeable and helpful. I would highly recommend this dealership.

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DealerRater Oct 20, 2021

Quality store, with the shortage of cars David Reynoso and crew was able to get me in the right car for me.

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Facebook Oct 20, 2021

First time going through mini ! Great service , highly recommend aldo

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DealerRater Oct 19, 2021

Giovonna Montalvo was excellent. Great service. Buying the car was fast and simple. Good job Bill Jacobs BMW

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Google Oct 19, 2021

Mitch was great and all of the techs were super meticulous. They showed me what they were inspecting, what was good, what would need attention in the future and what needed immediate fixes. Was blown away when I found out about the four hour distance for pickup and drop off, as well as the complimentary loaner for repairs and routine maintenance! Guess I know where Coop is going everything!

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DealerRater Oct 19, 2021

We are so appreciative of the stellar help from Jacobs BMW specifically Kevin Jacobs, Bill Earnest, Mike Alder and the whole team. Thanks! Karen Murray

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Cars Oct 18, 2021

Unfortunately did not buy my car from Bill Jacobs BMW, but I will come in for Service. The team is very friendly and helpful. Alex Flinn deserves extra thumbs up too.

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Facebook Oct 18, 2021

Nicholas Pandola and the rest of the staff at Bill Jacobs gave me the best car buying expereince I've ever had, highly recommended!

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Google Oct 16, 2021

Jacob was amazing! He went over and beyond to help assist with my car diagnostic and service. I am a happy customer!

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Google Oct 16, 2021

Mike was great

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Cars Oct 16, 2021

I appreciate the quick service on my oil change. Thank you very much Jacob Murrar. Always a pleasure and great service I will always use you as my advisor

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Google Oct 16, 2021

I appreciate the quick service on my oil change. Thank you very much Jacob Murrar

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DealerRater Oct 16, 2021

David is a very pleasant young man and followed up diligently through out the process. Good with attention to detail. Outstanding service.

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Google Oct 16, 2021

I’ve been with Mike Collins for years. His customer service is amazing. He takes the time to listen and is always in a good mood.

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Facebook Oct 16, 2021

Thanks Mike Collins for the great service

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Facebook Oct 15, 2021

I've been having my MINI serviced here for 5 years. The service team, including Aldo and Mitch, have been great. They always make sure I'm taken care of whether it's for regular maintenance or even insurance claims. I highly recommend them.

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DealerRater Oct 15, 2021

Working with Russ was a fantastic experience. This was my 5th BMW and he was knowledgeable, personable and exceeded expectations. I traveled from southern IN as Bill Jacobs BMW had the vehicle I was looking for and I will return to this dealer and Russ for every BMW I purchase.

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Cars Oct 14, 2021

Enjoy being a Bill Jacobs customer. Alex Flinn is the best to work with. He communicates very well and updates you often. Car washes are also a plus with the service. Thank you.

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DealerRater Oct 14, 2021

On arrival I was greeted immediately by Service Advisor Mitchell Shefveland. My vehicle was taken into the service area quickly. The waiting area was clean and beverages were available.

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DealerRater Oct 14, 2021

Russ was absolutely incredible to work with. I was nervous about purchasing my first vehicle but he couldn't have made the process any easier for me. I am thankful for his professionalism, attention to detail, and patience with me. He excels at providing exceptional customer service and answered all of my questions in a timely manner. Thanks to Russ, I was able to purchase my dream car within a day of contacting him! I highly recommend working with Russ if you are looking for a vehicle!

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Google Oct 14, 2021

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Facebook Oct 14, 2021

Highly recommend Nicholas Pandola, he’s very knowledgeable, kind and easy to work with.

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Cars Oct 12, 2021

My most recent experience at Bill Jacobs was fantastic. I really enjoy the coffee and snacks. In service, Alex Flinn was also exceptional. I give all 5 stars.

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DealerRater Oct 12, 2021

My reason for purchasing at this dealership was 100% driven by the client advisory experience. There was never any feeling of being swayed or pushed into a deal. It was solely focused on my needs from start to finish. This seemed especially rare given the current climate with shortages and other obstacles. I highly recommend that anyone looking for a similar experience work with Bill Earnest.

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Facebook Oct 12, 2021

My advisor is Jeff….he treats me with respect, is very open and honest with me. I trust his direction when it comes to which services are a must and those that I can wait a bit on. Very happy with my experience today!!

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Google Oct 12, 2021

Mitchell Shefveland & his staff made my 1st Mini Maintenance visit so pleasant. I was taken immediately. Staff/mechanics walked me through what was needed and why and my car was vacuumed & ready in 2 hours! Highly recommend Bill Jacobs!

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Cars Oct 11, 2021

I just purchased my new X5 and came in for my first oil change. I enjoyed meeting up with Alex Flinn and finding out all the cool things about this vehicle. Very impressed with the service.

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Google Oct 11, 2021

my experience with the service representative named Aldo is one of a kind. even though he’s training a new guy which is good as well, i could feel that the trainee is at ease with him. i rarely get this kind of assistance that’s why i always go back for their facility whenever i have concern about my car. CHEERS TO YOU ALDO!!!

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Facebook Oct 11, 2021

I highly recommend Bill Jacobs BMW and client advisor - Craig Burton. Craig delivered exceptional knowledge in the inventory of vehicles and aligned my “must have” features with the vehicle that I purchased. Craig was responsive without being overwhelming. Thank you for a positive experience.

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Cars Oct 9, 2021

It’s really hard to find good people in the car business. Alex Flinn at Bill Jacobs BMW treats his customers with honesty and respect. I highly recommend you go and see him.

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Google Oct 9, 2021

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Cars Oct 9, 2021

We had a great experience working with Joshua Schneider at Bill Jacobs BMW. The buying process was very seamless and our car was delivered before we expected it.

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Cars Oct 8, 2021

My first experience with service writer Alex Flinn was fantastic. Service visit was very quick and repair work was exceptional. I’m happy to be a Bill Jacobs customer.

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Google Oct 8, 2021

Dean Klementzos in the service department was absolutely incredible! He answered all of my questions and went out of his way to be helpful and ensure I received great service. I highly recommend coming here if you need your BMW serviced. Thank you Dean!

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Google Oct 8, 2021

Took my car in for routine service. Aldo was very courteous and thorough walking me through necessary and recommended services. The customer waiting area at Bill Jacobs is comfortable and accommodating. There are at least 2 dealerships closer to where I live but intend to get my car serviced at Bill Jacobs moving forward.

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Google Oct 8, 2021

I have bought two cars here now! I am very please with both my 2021 Jetta and my 2018 Atlas. Thanks to Erica and Shehroze for helping find these treasures!

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Facebook Oct 8, 2021

I have bought two cars here now! I am very please with both my 2021 Jetta and my 2018 Atlas. Thanks to Erica and Shehroze for helping find these treasures!

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Google Oct 8, 2021

John Stout did an awesome job showing me and explaining to me all about the service of my car. Great service and great experience.

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DealerRater Oct 8, 2021

Mitch (Service) is the best!! Grateful for his help the last few years — professional, knowledgeable and always so kind.

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DealerRater Oct 8, 2021

I had a great experience with Mike. I was able to trade my car in and get the BMW X1 that I wanted.

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DealerRater Oct 7, 2021

Russ did a fantastic job identifying the perfect car for my daughter. She had very specific needs for her first car purchase and Russ checked all the boxes. Not only did he find her a great car, he patiently answered all of her questions and guided her through the process. Russ made it very clear that she could count on his help in the future with any questions or concerns regarding her vehicle. Russ built a lifetime client with this transaction. Thank You!

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DealerRater Oct 7, 2021

Russ was so great to work with. I called him, told him what I wanted and asked him to have everything ready when I got there. He did just that. I was in and out and he was excellent

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Cars Oct 5, 2021

Bill Jacobs BMW is very trusted Dealership. Alex Flinn and the Service team do a fantastic job at taking care of the customer. I wouldn’t go anywhere else.

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DealerRater Oct 5, 2021

Josh was great to work with. He was very knowledgeable and we did not feel pressured to make a purchase at all. He also made sure the entire process was very efficient. He has also been very communicative by text and email.

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Google Oct 5, 2021

Josh was great to work with. We didn't feel pressure to purchase at all, and he was very knowledgable and friendly. He also ensured the entire process was extremely efficient. I would recommend purchasing with Josh.

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Google Oct 5, 2021

Great customer service. The physical plant is comfortable if you are waiting for your vehicle - clean, stocked with drinks and snacks. All the employees are very courteous and pleasant.

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Google Oct 5, 2021

This was my first service with my new mini. The whole experience was extremely positive overall. My service advisor Mitch was very good and he explained everything in detail. He also made me feel welcomed and valued as a customer. I’m very happy with my experience.

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DealerRater Oct 5, 2021

Bill is a great Professional, the relationship is as important as the sale….tremendous experience

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Google Oct 4, 2021

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Google Oct 3, 2021

My husband and I had a great experience at Bill Jacobs BMW. My husband worked with Mark to find the car we wanted in inventory. Mark was awesome. We were offered a reasonable price for our trade-in, and we left as very happy customers.

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Google Oct 3, 2021

John was very helpful and took great care of me and my vehicle and would highly recommend them if any of you are looking for service

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Cars Oct 2, 2021

It’s so nice to have a service guy like Alex Flinn when bringing my car in for repairs. He makes it so easy and always gives great deals. I like that I have someone I can trust.

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Cars Oct 2, 2021

Alex Flinn is my go to service writer. He has been taking care of my family for years now. I can’t say enough about him and his willingness to go the extra mile.

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Google Oct 2, 2021

Jeff in the Service Dept. has been great. A very positive experience !

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DealerRater Oct 2, 2021

Mitchell Shefveland helped us a lot when we first time came to the dealership. He gave us really good suggestions and explained what each service will do in detail.

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DealerRater Oct 2, 2021

I came here to do a car maintenance. Mitchell answered all my concerns and gave me valuable suggestions.

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DealerRater Oct 1, 2021

If you are looking to engage in a thoughtful and patient process of purchasing a new vehicle, you must visit Bill Jacobs BMW in Naperville. Not only my agent was knowledgeable about all of the latest and newest options available to a potential client but most importantly understanding that for some clients this is the process. It certainly was for us. Both my wife and I appreciate the respect with which we were treated during the entire experience. It was also a lot of fun! If you are not from the area, make an effort to visit Naperville, you will ...

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Google Oct 1, 2021

I’ve had my car serviced at bill jacobs for the past 3 years. My service consultant Alex Flinn is a consummate professional. He articulates the service needed in a clear manner, sets appropriate expectations, and always coordinates a loaner car when needed. I trust his guidance and my interactions with Alex have lead me to purchase my next vehicle thru Bill Jacobs

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Google Oct 1, 2021

MINI continues to keep me as a lifelong customer. I am a repeat buyer and love the cars. Another great experience at Bill Jacobs MINI. Mitchell my service advisor was great (except spilling his coffee on me 😂😂😂). Couldn’t pick a better car company!

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DealerRater Oct 1, 2021

Husain Sheikhani was my Representative. He offered me one of the best and knowledgeable sales experiences I have ever experienced. He was absolutely instrumental in my decision to purchase with Bill Jacobs BMW. I received wonderful service, and drove off a satisfied customer.

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Google Oct 1, 2021

I was pleasantly surprised by the service I received. When I first visited this dealership back in May 2021, I say for 45 minutes and never had single person assist me as I looked at cars on the showroom floor. I came in this time, only expecting to look at the 2 vehicles I was interested in (because this dealer is closer to my house), then make the purchase online. From the moment I walked in, a Sales Person that was assisting another customer immediately greeted me and directed me to someone that would be able to help me. I was directed to ...

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Facebook Oct 1, 2021

Mo was great and took care of all my concerns. Great customer service.

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DealerRater Oct 1, 2021

Great dealership to work with. I would highly recommend Russ Millard. He was very professional, knowledgeable, kept me updated on my vehicles progress and just a nice gentleman to work with. Go Hawkeyes!

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Google Oct 1, 2021

Alex Flinn in service always is quick to respond, listens to my concerns, and always makes sure that I’m satisfied with the service.

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Google Oct 1, 2021

I just took delivery on my new X7 this evening. The entire buying process was very easy and quite efficient. I’ve been working with Shaun Patterson for the better part of two months, reviewing cars and then finally ordering the one I picked out. I have been a very loyal and faithful GMC customer for the better part of 20 years. This is my first BMW. The process was seamless, Daniel Dolce in finance was great as well as Jeff in Service. Everyone including the customer service agents at the cashier counter were very friendly and professional and helped me ...

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Google Oct 1, 2021

Mo Ali was excellent to work with. He provided a knowledgable and professional experience during my visit.

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Google Oct 1, 2021

Always a good experience at Bill Jacobs BMW, whether it's for sales or service. Alex Flinn, my service provider is great to work with.

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Cars Oct 1, 2021

Everyone was very nice here and quick. I was able to buy my first BMW due to the friendly staff here. I recommend this place.

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DealerRater Oct 1, 2021

He was very friendly and patience with us. He gave us the best deals and I was very happy.

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Google Oct 1, 2021

Went here with my family on Labor Day and Husain Sheikhani helped my family and I buy the BMW we wanted. Very happy with the results! He was very nice and gave us the best deal for our new BMW. Customer service was great. This is my first BMW and the staff here were very nice. I would recommend coming here.

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Google Oct 1, 2021

Salesman, Mo, (Mohammed Elkhatib) went above and beyond his job to help my wife and I find the perfect BMW, X2 retirement car for my wife. It is too, too sweet and I know that the male wolves are already trying to eye her and steal her from me now. Alex Flinn in service took us under his wing and gave us a new sunroof motor and also gave us the confidence knowing we found a service center, that is friendly, helpful and that will could trust and continue with in the future. Thank you Alex and Mo. Bill Jacobs ...

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DealerRater Oct 1, 2021

Alex Flinn in the service e department was great. Khalil in sales and Rob Trax the sales manager were so easy to work with which made for a great car buying experience. Thanks everyone!

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Google Oct 1, 2021

Moe was awesom

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Google Oct 1, 2021

Jeff was professional and listened to my concerns about my car and the repairs needed. Everyone treated me well and I enjoyed my experience.

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Google Sep 30, 2021

Mike Collins is great, very helpful.

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Google Sep 30, 2021

Love mike Collins. Best

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Google Sep 30, 2021

Great place to buy a car, but even better place to have a car serviced. Have received incredible personal attention from Mike Collins who went over and above what I expected. I have been more that happy with their opinions and the execution of the recommended repairs. Top notch work.

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Cars Sep 30, 2021

This was my very first visit. What a fantastic dealership. I love that I can see underneath my vehicle during the inspection. Mike and Alex were awesome!

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Google Sep 30, 2021

Just wanted to say Thanks to Mr Collins for always taking care of my M550

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DealerRater Sep 30, 2021

Great sales experience highly recommend working with Jose Vargas. I love my BMW X1 xdrive

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Google Sep 30, 2021

Mike Collins is the best service specialist I’ve ever dealt with. He is honest and no detail is too small or issue too difficult. Customer satisfaction at its best! Thanks Mike!

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Google Sep 30, 2021

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Google Sep 30, 2021

Am extremely happy with the service here! John is my tech for most of my appointments, and he could not be more thoughtful. I usually have to bring my toddler and newborn, and he always makes sure to communicate well with the tech to reduce the burden on us for waiting / borrowing a car. Definitely a premium experience at the service department.

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Google Sep 30, 2021

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Google Sep 30, 2021

John is a great advisor to work with and a constant professional and Uber knowledgeable.

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Google Sep 30, 2021

Giovonna was knowledgeable, friendly and helpful throughout the whole purchasing process. Great experience overall!

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DealerRater Sep 30, 2021

I had a perfect experience from start to finish at Bill Jacobs BMW. David R. was extremely knowledgeable, friendly, fun, not pushy, helpful and responsive. Dealing with car salesmen when buying a new car is typically something I dread, but David treated me with respect and was equally as excited as I was and made it fun and easy. I was able to get my X5 Hybrid custom in 6 weeks! And they delivered it to me! I am very happy with my experience and I love my new car!

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Google Sep 30, 2021

Moe provided exceptional customer service

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Google Sep 30, 2021

Moe, is an awesome service advisor. Each time he shares valuable information about my car and all service needs. He's one of the main reasons I come to the dealership. Thanks Moe....

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Facebook Sep 30, 2021

Brian Coston was my advisor. He was honest and upfront. I just purchased a 2019 X5 from him the other day. So far so good. I am pleased with my purchase and their buying process. Would definitely check them out if you are interested in buying or selling a vehicle.

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Cars Sep 30, 2021

I came in the other day and had an amazing experience! I was greeted and assisted by Jacob Murrar, who was very courteous & knowledgeable about his job. You could really tell he knew what he was doing and showed best interest in the customer. He was very helpful and answered all my questions. It’s very hard to find someone with such great customer service like Jacob Murrar. He made my experience a great one and I would definitely recommend others to him and to Bill Jacobs BMW of Naperville. Thank you Jacob!!

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Cars Sep 30, 2021

Jacob Murrar provided excellent service for my service needs. He has a great personality and best customer service. It never fails how your customer service always gets better and better every time I see you.

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Google Sep 30, 2021

Jacob Murrar provided excellent service for my service needs. He has a great personality and best customer service.

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Cars Sep 30, 2021

When I got there Jacob Murrar took care of me. I just needed an oil change but then noticed my brakes needed to be taken care of so Jacob took care of me and gave me a good price and good deal and was very professional. This is why I come to this dealership because I always know I’m taken care of. Our friend and my family advisor.

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Facebook Sep 30, 2021

Mo Ali , provided my wife and I one of a kind customer service, not only was he polite and professional he is an amazing guy with a great personallity and lots of posivtive energy, on a side note he smelled great and I had to ask the name of his perfume. Creed Aventus. I will definitely be picking up a bottle for myself this weekend.

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Cars Sep 30, 2021

Awesome job and great service. Thanks Jacob Murrar always a pleasure. Thank you taking care of me without an appointment. It’s always a pleasure like always.

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Cars Sep 30, 2021

Jacob Murrar was amazing thank you so much for your great service and how fast the service was. You are my service advisor for life.

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Cars Sep 30, 2021

Alex Flinn has always been a great service consultant. Even when there is an issue with my car, he seems to always have an answer. I appreciate his dedication and hard work at resolving issues.

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DealerRater Sep 30, 2021

The entire staff that we dealt with from the initial phone contact to the manager who signed off on the car were friendly and competent. An altogether positive experience.

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Google Sep 30, 2021

Got my M4 from Bill Jacob's BMW and loving it. Brian helped me with my order/production allocation and car is delivered much faster than expected. Brian is a fantastic sales person and very pleasant to deal with. When you buy an expensive car, you need to work with some one trustworthy, reliable and knowledgeable and Brian is exactly that, Totally recommend Brian and Bill Jacob's for your next BMW.

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Contact Us

(630) 357-1200

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550 Skokie Valley Rd • Highland Park, IL 60564 (Allow 50 minutes, Fee $3.00)

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